User's Manual

Troubleshooting
Vscan Extend – User Manual 6-23
5721203-100 Rev. 13
Before sending the Vscan Extend to the Repair Depot
The user MUST perform data backup (‘Backup’ on page 5-44)
and erase data before the device is sent to the Repair
Depot.
To erase the data:
1. Press Menu -> Settings -> Admin settings -> Enter the
Admin PIN -> Settings
2. Navigate to Apps
3. Select VscanExtend (Scanner App). Press Clear Data
4. Press Back arrow
5. Press Home -> Select Launcher
6. Press Back arrow
7. Press Kiosk Settings on the Dashboard. Press Reset
Kiosk.