User's Manual

TRAIN CHIEF® II LRCS w/Lightweight OCU OWNER’S MANUAL
95-00-0-xxx Rev 000 8-1 Control Chief Corporation
8 PRODUCT SUPPORT, SPARE PARTS, AND ACCESSORIES
Product Support
When contacting Control Chief Product Service please have the following information ready
¾ System Number. Located on the inside of the receiver / controller enclosure
¾ Status of LED indicators on the control panel and PLC modules
¾ Description of the problem and its associated operational conditions/situation
Returning OCU’s to Control Chief for Repair
To return your OCU to Control Chief for repair, please call Product Service to request a Return
Material Authorization (RMA) number. The RMA number must be included on the shipping label
and all correspondence related to the OCU.
Contacting Control Chief
Control Chief
P.O. Box 141, 200 Williams Street
Bradford, PA 16701
PHONE: (814) 362-6811
FAX: (814) 368-4133
Toll Free: (800) 233-3016
Web Page:http://www.controlchief.com
E-mail: prodserv@controlchief.com
Spare Parts and Accessories
If you require troubleshooting or help in part number identification, contact our Product Support
group for assistance. See reference above.
If you require additional battery packs, a replacement harness, or other components please
contact our Customer Service department.