User's Manual

38 MDS Mercury 16E Technical Manual MDS 05-6302A01, Rev. A
An Ethernet port at the Base Station or Subscriber may be disconnected
or disabled.
The Base Station or Subscriber may be misconfigured in regard to
VLAN and VLAN trunk port settings.
The IP addressing of the source and destination devices may be
mismatched.
Weak or poor quality
signal at Subscriber
The Base Station transmit power may be set too low. Check the gain and
loss in the antenna system and cabling to determine the maximum
allowable transmit power.
The antenna(s) may be misaligned.
The signal path may be too obstructed. Attempt to find a better location
for the antenna.
There may be too much interference on the channel or an adjacent
channel. Use a spectrum analyzer to view the RF activity in the band.
Move operation to a different frequency if available.
The radio hardware may be damaged. Test the unit on a bench cabled
directly (through an attenuator) to another known working unit.
Unable to login due
to lost Password
The configuration, including the user account passwords for the unit,
can be reset by logging in with a special user account and entering an
authorization key. The authorization key is a cryptographic key
generated by GE MDS for the specific serial number of the device. The
key can be obtained by contacting GE MDS Technical Services.
Once the key is obtained, it can be entered in to the unit by logging in
with username authcode and password authcode. When logged in, the
unit will prompt for the authorization key. This process resets the
configuration of the device to the defaults. This causes the username and
password to be set to
admin.
6.0 SITE INSTALLATION GUIDE
This section provides tips for selecting an appropriate site, choosing an
antenna system, and reducing the chance of harmful interference.
NOTE: To prevent moisture from entering the radio, do not mount the
radio with the cable connector s pointing up. Al so, dress all
cables to prevent moisture from running along the cables and
into the radio.