User Manual

50 APEX, ApexPro, and ApexPro CH Transmitter Programming Instructions Revision A - Draft 7
2001989-135
ApexPro CH Transmitter
Programming Problems
Power-Up Self-Test Failures
Condition Possible Cause Possible Actions
Unable to display or program
the transmitter settings.
Batteries do not have enough
power or are dead.
Replace the batteries:
1. Disconnect the transmitter from the programming device.
2. Replace the transmitter batteries.
3. Reconnect the transmitter to the programming device.
Message indicates No
communication from the
transmitter.
Hardware is not connected
properly.
Check the hardware connections as described in “Connect the Hardware” on
page 11.
Incorrect COM port was
selected.
1. Exit this window. (Reference F in “Program ApexPro CH Transmitter
Window” on page 35.)
2. Restart Apex & ApexPro Tx Config: In your PC’s Start menu,
select Programs > GE Medical Systems > Apex & ApexPro
Tx Config > Apex & ApexPro Tx Config.
3. In the Select Transmitter window, choose a different COM Port
from what you selected before. Select OK.
4. Repeat steps 1 through 3 until a connection is established and the
message area indicates Connected to the transmitter.
5. If the transmitter still is not working after trying all of the COM ports, refer
to other sections of this appendix.
Condition Possible Cause Possible Actions
Synthesizer Lock Log indicates
fail status.
Transmitter has been unable to
operate at programmed
frequency.
May be caused by temporary conditions. Check the “Synthesizer Lock” test
below for current lock conditions.
If the Synthesizer Lock test is currently passing:
1. Clear the Synthesizer Lock Log (“Power-up Self Test Status” on
page 39), under the Super User mode (“Appendix 2: Access ApexPro CH
Technical Functions (Super User)” on page 52.)
2. Remove the transmitter from the programming box, and allow the
transmitter to reboot.
3. Reconnect the transmitter to the programming box.
4. Check the Synthesizer Lock Log status. If the failure occurs again,
contact Technical Support. (See page 51.)
Synthesizer Lock indicates fail
status.
The transmitter is currently
unable to operate at its
programmed frequency.
Try programming the transmitter to another frequency. If the failure still
occurs, contact Technical Support. (See page 51.)
EEPROM Checksum indicates
fail status.
The transmitter firmware is
incorrect or corrupt.
Cycle the power on the transmitter. If the failure still occurs, download new
application and service firmware into the transmitter. (See “Update
Transmitter Firmware” on page 42.)
Draft