User Manual
49-80806 Rev. 4 27
Problem Possible Cause What To Do
Food does not broil 
properly
Oven controls improperly set. Make sure you select the appropriate broil mode. 
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ
Aluminum foil used on the broiling pan 
and grid has not been fitted properly and 
slit as recommended.
If using aluminum foil conform to pan slits. 
In some areas the power (voltage) may 
be low.
Preheat the broil element for 10 minutes.
Oven temperature too hot 
or too cold
Oven temperature needs adjustment. See the Special Features section.
Oven does not work or 
appears not to work
Plug on range is not completely inserted 
in the electrical outlet.
Make sure electrical plug is plugged into a live, properly 
grounded outlet.
A fuse in your home may be blown or the 
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. 6HHWKH8VLQJWKH2YHQVHFWLRQ
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH6HHWKH
Special Features section.
“Crackling” or “popping” 
sound
This is the sound of the metal heating 
and cooling during both the cooking and 
cleaning functions.
This is normal. 
Why is my range making 
a "clicking" noise when 
using my oven?
Your range cycles the heating elements 
by turning relays on and off to maintain 
the oven temperature.
This is normal.
Clock and timer do not 
work
A fuse in your home may be blown or the 
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely inserted 
in the electrical outlet.
Make sure electrical plug is plugged into a live, properly 
grounded outlet.
Oven controls improperly set. See the Oven Control section.
Storage drawer won’t 
close
Power cord may be obstructing drawer in 
the lower back of the range.
Reposition the drawer and power cord. See the Storage 
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range section.
Rear drawer support is on top of the 
guide rail.
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instructions in the Care and cleaning of the range section.
Oven door is crooked The door is out of position. Because the oven door is removable, it sometimes gets 
out of position during installation. To straighten the door, 
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in the "Care and Cleaning" section.
Oven light does not work Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean The temperature is too high to set a self-
clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
The probe is plugged into the outlet in 
the oven.
Remove the probe from the oven. 
Oven will not steam clean. 'LVSOD\IODVKHV+27 Allow the oven to cool to room temperature and reset the 
controls.
Oven controls improperly set. 6HHWKH8VLQJ6WHDP&OHDQVHFWLRQ
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Excessive smoking during 
clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the 
room of smoke. Wait until the LOCKED light goes off. Wipe 
up the excess soil and reset the clean cycle.
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service










