Owner's Manual

38 49-1000332 Rev. 1
Problem Possible Causes What to Do
Not filtering )LOWHUE\SDVVLQVWDOOHG Install correct water filter
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Water filter leaking or needs
replacing
Replace water filter, or install filter
bypass *
To reset filter timer, press the Settings
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highlighted, then hold down the Water
and Ice buttons simultaneously for 3
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Water filter indicator light is not lit This is normal. This indicator will
turn on to tell you that you need to
replace the filter soon.
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+DQGOHLVORRVHKDQGOHKDVDJDS Handle needs adjusting See Installing the Refrigerator section
for detailed instructions.
Refrigerator beeping This is door alarm -Turn off or disable with door closed
-If door open and alarm is sounding,
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Not cooling The cooling system is off See Controls.
:DWHUKDVSRRUWDVWHRGRU Water dispenser has not been used
for a long time
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system is replenished.
Water in glass is warm Normal when refrigerator is first
installed
Wait 24 hours for the refrigerator to
completely cool down.
Water dispenser has not been used
for a long time
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system is replenished
Water system has drained Allow several hours for replenished
supply to chill
Water dispenser does not work Water supply line turned off or not
connected
See Installing the Water Line
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plug not installed
Replace filter cartridge or remove filter
and install bypass plug*
Air may be trapped in the water
system
Press the dispenser arm for at least 5
minutes.
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the controls are set too cold
Set the refrigerator control to a warmer
setting and wait 24 hours. If the water
does not dispense after 24 hours, call
for service
Water spurting from dispenser Newly installed filter cartridge Run water from the dispenser for 5
minutes (about 2 gallons)
No water or ice cube production Supply line or shutoff valve is
clogged
Call a plumber
Water filter is clogged Replace filter cartridge or remove filter
and install bypass plug*
)LOWHUFDUWULGJHQRWSURSHUO\LQVWDOOHG Remove and reinstall filter cartridge,
being certain that it locks in place.
Ice maker is turned off Check that the ice maker is turned on.
See Controls
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800.GECARES. In Canada, call 800.561.3344.
Troubleshooting Tips... Before you call for service
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TROUBLESHOOTING TIPS