PDT145 GDT225_226 GPT145 GPT225

16 49-55124-5
Problem Possible Cause What To Do
Water won’t pump
out of the tub
Drain is clogged If you have an air gap, clean it. See the Care and
cleaning section. (Built-In Models Only)
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
Sanitized light does
not illuminate at the
end of the cycle
The door was opened and
the cycle was interrupted
during final rinse
Do not interrupt the cycle by opening the door during the
wash cycle.
The incoming water
temperature was too low
Raise the water heater temperature to between 120°F
and 150°F.
Noise Normal operating sounds:
Beeping at the end of the
cycle
Detergent cup opening
Water entering dishwasher
Motor stops and starts at
various times during cycle
Spray arms start and stop
at various times
Drain pump sounds during
pump out
Drain pump starts and
stops several times during
each drain
These are all normal. No action is required.
Rattling dishes when the
spray arm rotates
Make sure dishes are properly loaded. See the Loading
section.
Rattling silverware against
door during wash
Tall utensils may be placed in the upper rack to avoid
bumping against inner door during wash cycle.
A white film on
glassware, dishware
and the interior
This problem is likely
caused by a low quality
phosphate-free dishwasher
detergent
To remove the white film, run your dishes through a
dishwasher cycle with citric acid. Use a WD35X151 citric acid
kit found online. Otherwise, use high quality rinse agents such
as Cascade
®
Platinum™ Dishwasher Cleaner or Finish
®
Dishwasher Cleaner found at your local grocery store.
Pour the citric acid in the detergent cup and close the cover.
Place the filmed but otherwise clean glassware and dishware
in the dishwasher. Leave silverware and other metal items
out of the dishwasher. Turn the dishwasher on and let
it run through a complete cycle without detergent. The
glassware, dishware, and dishwasher should come out film
free.
Alternatively, a vinegar rinse may be used. Pour 1 cup
of vinegar into dishwasher just after the detergent cup opens
and let the dishwasher complete its cycle.
This may be repeated several times a year as needed.
The use of high quality rinse agents such as Cascade
®
Platinum™ Power Dry™ Rinse Aid or Finish
®
Jet-Dry
®
Rinse Aid may help minimize a repeat build up of film.
Also, the use of high quality detergents such as Cascade
®
Platinum™ ActionPacs™ or Finish
®
Quantum
®
Automatic
Dishwashing Detergent will help prevent film build-up.
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
1
Open the door to interrupt the cycle. Pull the door
handle to release the door.
2
Do not open the door all the way until the water spray
action stops. Steam may rise out of the dishwasher.
3
Add additional items.
4
Press Start and close the door within 4 seconds to
resume the cycle.
Forget to Add a Dish?
Additional items may be added to the dishwasher at any time, ideally items would be added shortly after starting a
wash cycle.