Manual

20
49-80742
Troubleshooting tips ... Before you call for service
TROUBLESHOOTING TIPS
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Problem Possible Cause What To Do
Surface elements will not
maintain a rolling boil or
cooking is slow
Improper cookware being used. 8VHSDQVWKDWDUHUHFRPPHQGHGIRU
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Surface elements do not
work properly
Cooktop controls improperly set. &KHFNWREHVXUHWKHFRUUHFWFRQWUROLVVHWIRU
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Power arc ON indicator
blinking
Wrong pan type. 8VHDPDJQHWWRFKHFNWKDWFRRNZDUHLV
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Pan is too small. %OLQNLQJ³21´LQGLFDWRU²SDQVL]HLVEHORZ
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Pan not positioned correctly. &HQWHUWKHSDQLQWKHFRRNLQJULQJ
+, -, or control lock pads have been touched
before an element is turned on.
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Scratches on cooktop
glass surface
Incorrect cleaning methods being used. 8VHUHFRPPHQGHGFOHDQLQJSURFHGXUHV6HH
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Cookware with rough bottoms being used
or coarse particles (salt or sand) were
between the cookware and the surface of
the cooktop.
Cookware has been slid across the cooktop
surface.
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Areas of discoloration on
the cooktop
Food spillovers not cleaned before next use. 6HHWKH&OHDQLQJWKHJODVVFRRNWRSVHFWLRQ
Hot surface on a model with a light-colored
glass cooktop.
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Plastic melted to the
surface
Hot cooktop came into contact with plastic
placed on the hot cooktop.
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Pitting (or indentation) of
the cooktop
Hot sugar mixture spilled on the cooktop. &DOODTXDOLILHGWHFKQLFLDQIRUUHSODFHPHQW
Unresponsive keypad Keypad is dirty. &OHDQWKHNH\SDG
A fuse in your home may be blown or the
circuit breaker tripped.
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Pan detection/sizing not
working properly
Improper cookware being used. 8VHDIODWLQGXFWLRQFDSDEOHSDQWKDWPHHWV
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Pan is improperly placed. 0DNHVXUHWKHSDQLVFHQWHUHGRQWKH
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Cooktop control improperly set. &KHFNWRVHHWKDWWKHFRQWUROLVVHWSURSHUO\
Noise Sounds you may hear: Buzzing, whistling
and humming.
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