49-5000355 Rev. 2 25
Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Zoneline does not start. The unit is unplugged. 0DNHVXUHWKH=RQHOLQHSOXJLVSXVKHGFRPSOHWHO\LQWR
The power cord is not firmly
Remove the room cover and make sure that the
black connector on the end of the ower cord is firmly
The fuse is blown/circuit breaker
the fuse or reset the breaker.
The unit is waiting for the
compressor overload protector to
Power Failure. ,ISRZHUIDLOXUHRFFXUVVHWWKHPRGHFRQWUROWROFF.
When power is restored, set the mode control to the
prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.
The power cord current interrupter
devise is tripped.
Zoneline does not cool or
heat as it should.
Indoor airflow is restricted. Make sure there are not curtains, blinds or furniture
Outdoor airflow is restricted or
cause the unit to cycle off due to the compressor
Outdoor grille must have a minimum of 65% free area.
Non-GE Appliances grills may be too restrictive for
proper performance. Consult your salesperson for
The temp control may not be set
The air filter is dirty. &KDQJHWKHILOWHUDWOHDVWHYHU\GD\V6HHWKH&DUH
and Cleaning section
The room may have been hot or
time for the room to cool down or warm up.
Outdoor air is entering the room. Set the vent control to the closed position.
continuously allow some outdoor air into the room.
Burning odor at the start
of heating operation.
Dust on the surface of the heating