Model 29586 Digital Answerer with Call Waiting Caller ID and Speakerphone Telephone User’s Guide
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Interference Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Table of Contents Equipment Approval Information..................2 Interference Information. ............................3 Hearing Aid Compatibility. ...........................3 Licensing......................................................3 FCC RF Radiation Exposure Statement.........3 Introduction................................................6 Before You Begin.........................................6 Parts Checklist.................................................6 Telephone Jack Requirements. .....
Table of Contents Erase Messages.............................................. 33 Leaving a Memo..............................................33 Memory Full...................................................33 Remote Access................................................34 Remote Access Commands. .........................34 Message Indicators. ...................................35 Troubleshooting Guide. .............................35 General Product Care...............................
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.
Important Installation Information • Never install telephone wiring during a lightning storm. • Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Base Layout Quick dial/emergency memory (buttons) display repeat (button) speaker (button) Hook switch mute (button) VOL+/- (buttons) ringer volume switch skip (button) PLAY/STOP (button) message speed (button) delete (button) announce (button) memo (button) ans on/off (button) * tone (button) store (button) menu (button) redial/pause (button) flash/exit (button) dial (button) Microphone
Installing the Phone Desktop Installation CAUTION: To reduce risk of personal injury, fire, or damage use only the 5-2784 power adaptor listed in the user’s guide. This power adaptor is intended to be correctly orientated in a vertical or floor mount position. 1. Plug the coiled cord into the handset. Plug the other end into the jack on the side of the base. 2. Place the handset in the base. 3. Plug the telephone line cord into the LINE jack on the back of the phone. Plug the other end into a wall jack. 4.
Wall Mounting the Phone 1. Carefully turn the handset hook 180° with a coin or screwdriver until it points upward. You need to do this so that the handset doesn’t fall out of the base. 2. Plug the coiled cord into the handset. Plug the other end into the jack on the side of the base. 3. Place the handset in the base. 4. Gently press the bracket into the two sets of bottom grooves until it snaps into place. 5. Plug the line cord into the jack on the back of the base.
Important Instructions for Moving the Answerer: To move the answerer to a different location in the house, follow these instructions: 1. Disconnect the phone line. 2. Go to the electrical outlet and unplug the power adaptor. 3. Move the unit and phone line to the desired location. 4. Plug in the power adaptor into an electrical outlet. 5. The display shows that the messages have not been erased. 6. Connect the phone line. 7. Reset the time/date settings or wait for the next call to set them automatically.
• To return to the answerer’s default greeting after you’ve recorded one, press ANNOUNCE and release it when you hear the tone, or press and hold DELETE when the greeting is playing. Reviewing the Announcement Press and release the ANNOUNCE button to review your outgoing announcement. Telephone Operation Using the Speakerphone Speakerphone Location For best speakerphone performance, avoid the following: • Areas with high background noise.
Receiving a Phone Call 1. When the phone rings, the speakerphone indicator blinks and the caller’s information, if any, will be shown on the display panel. Lift the handset or press the SPEAKER button to connect your phone call. 2. You can adjust the volume of the caller’s voice by pressing the VOL (+ or -) buttons. Placing a Phone Call 1. Lift the handset or press the SPEAKER button and wait for a dial tone. 2. Dial the telephone number you wish to call. 3.
Flash Press the FLASH button instead of using the hook switch to activate customer calling services such as call waiting or call transfer, which are provided by your local phone company. Redial Redial the last number you called by pressing the REDIAL button after you get a dial tone. NOTE: The REDIAL feature holds in memory the last phone number you dialed (as many as 32 digits).
Telephone Set Up You can customize the following settings to suit your needs. Rings to Answer Default Settings Selects the number of rings before Rings to Answer 4 the unit answers. Message Length 2 minute Message Length Sets the length of time allowed for Recording Quality Standard Security Code 123 incoming messages. Display Contrast 3 Recording Quality Sets the recording quality between Local Area Code ––– standard (STD) and long play (LONG).
Toll Saver Toll Saver can save you the cost of a call when you access your messages from another phone: • If you have new messages, the unit answers after the 3rd ring. • If you have no new messages, the unit answers after the 5th ring. You can hang up after the 3rd ring and save the pay telephone or long distance charge. Setting the Incoming Message or Memo Length This setting allows you to set the maximum length of time allowed for a single ncoming message or memo.
Setting the Security Code This feature allows you to change the factory default remote access code used for remote access to you answerer. The default code is 123. 1. Press and release the MENU button until the screen displays REMOTE ACCESS” 2. The left-most digit, or a (_) sign flashes indicating the unit is ready to accept the security code entry. 3. Use the keypad number to set the 3-digit security code in one step. 4.
Setting Your Local Area Code 1. Press and release the MENU button until the screen displays LOCAL AREA CODE. 2. The left-most digit, or a (_) sign flashes indicating the unit is ready to accept the area code entry. 3. Press the keypad number to set the 3-digit local area code in one step. 4. After the 3rd and last digit are entered, press the MENU button to store the area code and go to the next setting.
Setting the Time and Date NOTE: If you have subscribed to the Caller ID display feature from your telephone company, the telephone company sends the time and date with the Caller ID information. The unit automatically sets the time and date when the first call is received. Hour 1. Press and release the MENU button until the screen displays SET TIME/DATE. 2. The hour digits flashing indicates that the unit is ready to accept entry. Use the keypad numbers to enter a two digit number to set the hour. 3.
Date 1. Use the keypad to enter two digit numbers to set the date. 2. When finished, press MENU to confirm. TIP: For example, to enter 8:09 a.m. 7/4: 1. Press 08. 2. Press 09. 3. Press * (for a.m.). 4. Press 07. 5. Press 04. 6. Press MENU. NOTE: To skip to next setting, press SKIP. To exit setup, press EXIT. Setting the Language This setting allows you to listen to voice prompts and view Caller ID prompt messages in English, French and Spanish. 1.
Handset Volume Use the VOL (+ or -) buttons to adjust the handset listening volume while it is in use. Speakerphone Volume Use the VOL (+ or -) buttons to adjust the speakerphone listening volume while it is in use.
Caller ID Features IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. This unit receives and displays CID information transmitted by your local telephone company. This information can include the phone number, date and time; or the name, phone number, and date and time.
Caller ID with Call Waiting Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are already on the phone, a beep indicates the presence of a Call Waiting call on the line. Only the handset that is in use at the time of the call will display and store the Call Waiting Caller ID information.
Deleting CID Records • To delete the record shown in the display, press the DELETE button once. • To delete all records while reviewing, press and hold the DELETE button for about three seconds. The screen displays DELETE ALL?. Press DELETE again to complete. Dialing Back When reviewing Caller ID records, you can dial back the numbers on the display by pressing the dial button. NOTE: If PICKUP PHONE shows in the display, no other changes to the number can be made.
3. If you are at on-hook and PICKUP or ADJ displays, you can adjust the phone number format by pressing the DIAL button. If the phone is off-hook and ADJUST shows in the display, you can adjust the phone number format by pressing the DIAL button. For example, sometimes a 7-digit local number cannot be dialed because it requires a 10-digit or 11-digit format. Press the DIAL button repeatedly to scroll through the 7, 10, and 11-digit numbers. 7-digits: 7-digit telephone number (i.e.
Memory You may store up to 13 numbers in memory for quick dialing – 3 in the Quick Dial buttons (A, B, and C) and 10 in the keypad numbers (0-9). Each memory location can store number up to 32 digits. Storing a Number in Memory 1. Press the STORE button. The screen displays LOCATION?. 2. Press the desired memory location (0-9, A, B, C). NOTE: You may select memory locations by pressing SKIP or REPEAT to scroll through the memory locations or press the 0 - 9, A, B, C. 3.
7. To enter another name and number in a different memory location, return to Step 1 and repeat the process. Storing a Redial Number to Memory 1. Press the REDIAL button and the screen displays the number. 2. Press the STORE button. The screen displays LOCATION?. 3. Press the desired memory location (0-9, A, B , C ). 4. Press the STORE button again to confirm the memory location. 5. Press the STORE button again to save and you may now enter the contact name. 6.
Erasing a Stored Number 1. Press the STORE button. 2. Press the memory location (0-9, A, B, C) to be erased. 3. Press the DELETE button. Copying Caller ID Memories to User Memory 1. Press the SKIP or REPEAT buttons to view the caller number and name you want to copy. 2. Press the DIAL button to change the format (11 or 10 or 7 digits number format) as desired. 3. Press the STORE button. 4. Press the memory location (0-9, A, B, C).
Inserting a Pause in the Dialing Sequence Press the REDIAL/PAUSE button to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example after you dial 9 for an outside line, or to wait for a computer access tone). Each pause is represented as “P” on the display and counts as 1 digit in the dialing sequence.
Reviewing Stored Numbers 1. Press DIAL. The screen displays LOCATION?. 2. Press a memory location key (0-9, A, B , C ) to review the memory location’s content. • To dial the displayed number, press the SPEAKER button or lift the handset. • To exit stored number review, press FLASH/EXIT. • To change the displayed number, press STORE. • Use the number keys to enter the telephone number (up to 32 digits ) and press the STORE button to save. (The unit will not dial a phone number in this model.
Chain Dialing from Memory Use this feature to make calls which require a sequence of numbers, for instance, if you use a calling card for a frequently called long distance number. Basically, you dial each part of the sequence from memory. The following example shows how you can use chain dialing to make a call through a long distance service: The Number For Memory Location Long distance access number Authorization code (ID) 6 7 Long distance phone number 8 1. Pick up the handset or press SPEAKER. 2.
Auto Disconnect Auto disconnect is a feature that tells the unit to stop playing the greeting or recording when a extension phone is picked up. Sometimes you may pick up and the machine keeps playing the greeting. This is normal. If you want to pick up the phone during the greeting play, wait about two seconds after the system answers before picking up a phone. If the greeting continues to play after picking up an extension phone, press the PLAY/STOP button.
Erase Messages Single Messages You can erase a message itself, leaving the Caller ID information. • While the message is playing, press and release DELETE. The unit erases the current message and announces, “Message erased.” All Messages You can also erase all the old messages only, leaving the new messages and Caller ID information. While the unit is in ready-to-answer mode, press and hold DELETE until the unit announces, “Messages erased.” • New messages can not be erased in this way.
Remote Access You can access your answerer from any touch-tone phone from another location by entering your 3-digit security code (the default security code is 1 2 3, but you can change it.) Be aware that remote functions do not work with rotary or push-button pulse-dialing phones. To access your answerer: 1. Call your telephone number. 2. After you hear the beep that follows the greeting, enter your 3-digit security code. The unit confirms your code with a beep.
Message Indicators The following special messages indicate the status of a message or the unit: 00 CALLS The call record log is empty. UNKNOWN NUMBER The incoming call does not have Caller ID service or their service area is not linked to yours. If UNKNOWN NAME appears along with a calling number, the name information for that number was not available. BLOCKED NUMBER The caller is registered as “Private Number” and the Caller ID information is withheld.
Can’t be heard by other party • Make sure the phone cord is securely plugged in. • Make sure the MUTE function is OFF. Memory dialing • Make sure you entered the numbers correctly. (See “Memory.”) Answerer Solutions Doesn’t answer or answers on 10th ring • Make sure the answerer is turned on. • Memory is full, erase some messages. • Check the AC power and phone line connections.
Can’t hear messages • Adjust the volume control. Greeting continues to play even after an extension phone is picked up. • This is normal operation. Auto disconnect is delayed for 1 second after the unit answers a call. If you are near the unit, press PLAY/STOP to stop the greeting. No information is shown after the phone rings • Be sure to wait until the second ring before answering. • Check all cabling to make sure that all connections are secure and not damaged.
General Product Care To keep your product working and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping product and/or other rough treatment. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish.
Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit.
Product Registration: • Please visit www.ge.com/phones to register your unit. It will make it easier to contact you, should it ever be necessary. Registration is not required for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc.
Index A F Answering System Operation Answering System Setup Auto Disconnect 32 31 11 FCC RF Radiation Exposure Statement Flash 14 G B Base Layout Before You Begin General Product Care 8 6 Hearing Aid Compatibility 3 I Call Answering 31 Caller ID Features 22 Caller ID with Call Waiting 23 Causes of Poor Reception 38 Chain Dialing from Memory 31 Changing a Stored Number 29 Copying Caller ID Memories to User Memory 28 D Deleting CID Records 24 Desktop Installation 9 Dialing a Number Stored in M
Index P Parts Checklist 6 Placing a Phone Call 13 Playing Messages 32 Storing a Redial Number to Memory 27 Summary Screen 22 Switching between Speaker and Handset 13 R T Receiving a Phone Call 13 Receiving and Storing Calls 23 Recording the Outgoing Announcement Redial 14 Remote Access 34 Remote Access Commands 34 Reviewing Call Records 23 Reviewing Stored Numbers 30 Reviewing the Announcement 12 Ringer Volume 20 Telephone Jack Requirements 6 Telephone Operation 12 Telephone Set Up 15 Temporary Tone Di
Visit our website at: www.GE.com/phones Model 29586 00024178 (Rev. 1 Dom E) 08-24 Printed in China Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2008Thomson Inc.
