Model 25982 5.
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Equipment Approval Information..................2 Interference Information. ............................3 Hearing Aid Compatibility (HAC)..................3 Licensing......................................................3 FCC RF Radiation Exposure Statement.........3 Table of Contents........................................4 Introduction................................................6 Before You Begin.........................................6 Parts Checklist...............................
Volume. ............................................................26 Speakerphone............................................. 26 Corded Handset........................................ 26 Cordless Handset.....................................26 Answering System.....................................26 Base Unit Speakerphone Operation............ 27 Receiving a Call with Speakerphone. .... 27 Making a Call with Speakerphone......... 27 Switching Between Speakerphone and Handset................................
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Before You Begin Parts Checklist (for 25982xx2 model) Make sure your package includes the items shown here.
Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR.
Handset and Charge Cradle Layout TALK/call back (button) visual ringer Display CALLER ID-VOLUME 5(button) CALLER ID-VOLUME 6(button) charge cradle with power adaptor mem (memory button) SPEAKER (button) redial (button) format/trans (format/ transfer button) repeat (button) play/stop (button) *exit/tone (button) mute/menu (button) erase (button) headset jack chan/delete (channel/delete button) skip (button) #pause/ringer (button) flash/call waiting/ answerer (button) charge indicator Base Layout ann
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery model 5-2729, which is compatible with this unit. 1. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset. 2. Locate the battery compartment on the back of the handset. 3.
Installing the Phone Choose the best location to install your base and handset charge cradles. Your base and handset charge cradles should be placed on a level surface such as a desk or table top, or you may mount the base on a wall. Connecting the AC (Electrical) Power 1. On the base, plug the power adaptor cord into the power jack on the back of the base and the other into an electrical outlet.
Attaching the Pedestal Bracket Desktop mode: 1. Position pedestal bracket in correct orientation; refer to imprint on bracket. 2. Attach the pedestal by first inserting the stationary tabs on the pedestal into the upper set of slots on the bottom of the base and then push the pedestal down until it snaps into place. 3. Check the handset hook to make sure it is inserted so the imprint reads DESK. Remove and turn over if necessary. Wallmount: 1.
Answering System Operation Recording the Outgoing Announcement For best results when recording, you should be about nine inches from the microphone, and eliminate as much background noise as possible. 1. Make sure the answering system is ON. 2. Press and hold the announce button on the base while you record the announcement. 3. Begin speaking after you hear the beep. 4. Release the button after you finish your announcement.
Screening Calls from the Base You can screen incoming calls by waiting for the caller to leave a message (to hear who it is), then pick up the handset, or press TALK/CALL BACK or SPEAKER on cordless handset or the speaker/call back button on the base to talk to the caller. The answering system automatically stops recording when you activate the handset or pick up an extension phone. TIP: Make sure the volume on the base is set loud enough to hear incoming calls.
Erasing Messages You may erase messages three ways: To erase a message while it is playing 1. Press and release the respective mailbox button (play/stop 1 or play/stop 2 or play/stop 3) 2. Press caller id 9 or : button to select and play the message you want to erase. 3. Press the delete button, the current message is erased, and the next message plays. To erase all previously played Messages in a mailbox 1. Make sure the phone is OFF (not in the talk mode) 2.
Telephone Set Up There are twelve programmable menus available for the base: Language, Display Contrast, Rings to Answer, Security Code, Base Ring Level, Ringer Tone, Tone/Pulse, Set Day, Set Time, Local Area Code, Link Cordless Handset, and Default Setting. There are nine programmable menus available for the cordless handset: Language, Handset Name, Area Code, Ringer On/Off, Ringer Tone, VIP Ring Tone, Transfer, Link Base, and Default Setting.
Handset Name NOTE: This setting may only be made with the cordless handset. 1. Press the mute/menu button until ENTER NAME shows in the display. 2. Use the touch-tone pad on the handset to enter the name (up to 15 characters). More than one letter is stored in each of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Wait for one second.
NOTE: TOLL (Toll Saver) can save you the cost of a toll call when accessing your messages from another phone. If you have new messages, the unit answers after the 3rd ring. If you have no new messages, the unit answers after the 5th ring. You can hang up after the 3rd or 4th ring and save the pay telephone or long distance charge. 3. Press menu/flash again to store your selection. You will hear a confirmation tone. Security Code NOTE: This setting may only be made with the base.
Handset Ringer ON/OFF NOTE: This setting may only be made with the handset. 1. Press the menu/flash button until RINGER 4 1ON or 2OFF shows in the display. 1HI is the default setting. 2. Use the CALLER ID-VOLUME (6 or 5) button or the touch-tone pad on the handset to scroll to 1ON or 2OFF. 3. Press mute/menu to save. You will hear a confirmation tone. NOTE: If you turn the ringer OFF, RINGER OFF shows in the display. Ringer Tone NOTE: This setting may be made with the base and the handset.
Setting Day/Time NOTE: This setting may only be made with the base. Time is transmitted automatically by your local phone company as part of Caller ID service. If you are subscribed to Caller ID service, the current time is set automatically when you receive your first CID call. Otherwise, you can set the time manually. The day of week is not set automatically by Caller ID. The day of week must be set manually through base. 1. Press the menu/flash button until SET DAY shows in the display.
Tone/Pulse Dialing NOTE: This setting may be made only with the base. 1. Press the menu/flash button until 41TONE 2PULSE shows in the display. 1TONE is the default. 2. Press the caller id (9 or :) button or the touch-tone pad to scroll to 1TONE or 2PULSE. 3. Press mute/menu to save. You will hear a confirmation tone. Transfer ON/OFF NOTE: This setting may only be made with the handset.
Default Setting NOTE: This setting may be made with the base or the cordless handset. 1. Press the menu/flash button on base or mute/menu button on handset until DEFAULT SETTING or DEFAULT shows in the display. NO is the default setting. 2. Use the touch-tone pad to select 1YES or 2NO, or press the caller id (9 or :) button on the base or CALLER ID-VOLUME (6 or 5) button on the handset to scroll to 1YES or 2NO.
Making a Call Cordless Handset 1. Press the TALK/CALL BACK or SPEAKER button. Wait for a dial tone, then dial the desired number. -Or2. Dial the number and then press the TALK/CALL BACK or SPEAKER button. 3. When finished, press TALK/CALL BACK or SPEAKER or place the handset in charging cradle to hang up. Corded Handset 1. Lift the handset and wait for a dial tone. Dial the desired number. -Or2. Dial the number, then lift the handset. 3. When finished, put the handset back on the cradle to hang up.
Handset Ringer on/off Shortcut Apart from the setting in the main menu, there is a shortcut to set the ringer. Make sure the phone is OFF (not in talk mode). 1. Press the #PAUSE/ringer button to go to the RINGER on/off menu. RINGER 41 ON shows in the display. 1ON is the default. 2. Use the CALLER ID-VOLUME (5or6) button or the touch-tone pad on the handset to scroll to 1 ON, or 2 OFF. 3. Press the #PAUSE/ringer button to save your selection. You will hear a confirmation tone.
Call Transfer Transferring Call from Base to Cordless Handset During an external call, you may transfer the external call from base to handset. NOTE: To cancel the call transfer, you may press *exit button or page button on base. 1. Press the page button to put the line on hold and transfer the call. TRANSFERRING shows in the display. 2. If using the corded handset, place it on hook. 3.
Corded Handset 1. Lift the corded handset. 2. Press the redial button. - Or 3. Press the redial button first, then lift the corded handset. If you get a busy signal, and want to keep dialing the number, press the redial button to quickly redial the number. Cordless Handset 1. Press TALK/CALL BACK or SPEAKER button. 2. Press the redial button. - Or 3. Press the redial button then press the TALK/CALL BACK or SPEAKER button.
Mute To have a private, off-line conversation, use the mute feature. The party on the other end of the line cannot hear you, but you can still hear them. 1. Press the mute/do not disturb button on the base or mute/menu button on the handset. The mute indicator on base turns on and MUTE ON or MUTE shows in the display. 2. Press mute/do not disturb button on the base or mute/menu button on the handset again to cancel and return to your phone conversation.
Base Unit Speakerphone Operation For best speakerphone performance, avoid the following: • Areas with high background noise. (The microphone might pick up these sounds.) • Surfaces affected by vibration. • Recessed areas such as in a corner, under a cupboard, or next to a cabinet, which can generate an echo effect. Note the following guidelines when using the speakerphone. • Stay reasonably close to the phone so that you can be clearly heard by the person to whom you are speaking.
Cordless Handset Speakerphone Operation Switching Between the Speakerphone and Handset Earpiece • If you are using the cordless handset earpiece and want to switch to the handset speakerphone, press the SPEAKER button; you can then press SPEAKER button again to end conversation. • If you are using the cordless handset speakerphone and want to switch to the cordless handset earpiece, press the TALK/CALL BACK button, you can then press the TALK/CALL BACK button again to end conversation.
5. Press the memory button or mem button again to save your selection. The display shows ENTER TEL NUMBER. NOTE: If you make a mistake, press the delete button on the base or chan/delete on the handset to backspace and erase the wrong character(s) or number(s). 6. Use the touch-tone pad to enter the area code followed by the telephone number (up to 24 digits, including pauses) and press the memory button or mem button again to save your selection. You will hear a confirmation tone. 7.
To Delete: Press mem button on the handset or memory button on base, then press the caller id (9 or :) button (on base) or the CALLER ID-VOLUME (6 or 5) button (on cordless handset) to scroll to a desired memory. 1. While the entry displays, press delete button on base or chan/delete button on handset to mark the entry for deletion. The display shows DELETE? 2. Press delete button on base or chan/delete button on handset again to delete the entry. **DELETED** is displayed.
Chain Dialing from Memory Use this feature to make calls that require a sequence of numbers, such as a frequently used long distance card number. The following example shows how you can store each part of the long dialing sequence and use chain dialing to make a call through a long distance service provider: The Number For Memory Location Long Distance Access Number Authorization Code Frequently called long distance number 7 8 9 Handset: Make sure the phone is ON. 1. Press mem and then press 7. 2.
Caller ID (CID) IMPORTANT: In order to use this unit’s Caller ID features, you must subscribe to either the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID Service. This unit receives and displays CID information transmitted by your local telephone company. This information can include the phone number, date and time; or the name, phone number, and date and time.
Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the most recent 40 calls you received so that you can see who called while you were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is automatically deleted. You may review the stored information at any time. Calls received since your last review are marked as NEW in the display.
Storing CID Records in Internal Memory You may transfer a Caller ID record to your phone’s memory. NOTE: It is important that you format CID records correctly before storing in memory. It is not possible to reformat CID records stored in memory. 1. Use the caller id (9 or :) button (on base) or CALLER ID-VOLUME (6 or 5) button (on cordless handset) to scroll to the desired record. 2. Press the memory button on base or mem button on handset. 3. Press the desired memory location.
NOTE: If the phone company does not supply all ten digits of an incoming caller’s number, you will not be allowed to adjust the format of that number. Scroll to the number you want to call back: 3. If the number does not dial as shown, press the format button on base or format/ trans button on cordless handset. Repeat if necessary, until the correct number of digits show in the display. 4. Press the TALK/CALL BACK or SPEAKER button on handset or speaker/call back button on base.
Caller ID Errors If there is an error in the transmission of information to your Caller ID phone, ERROR shows in the display. If you have not subscribed to Caller ID service or it is not working, NO DATA shows in the display. Remote Access This section explains two types of remote access: using the cordless handset to access the answering system and accessing the answering system from another phone. You may access the answering system on the base with the handset buttons.
Memory Full When the answering system’s memory is full, the system answers after 10 rings, beeps, and waits for you to enter the 3-digit security code. You have 10 seconds to enter the security code before the phone hangs up. You should erase some of the messages in order for the system to record incoming messages. NOTE: The unit also answers after the 10th ring if it is turned off. To access the answering system, enter your 3-digit security code after you hear the beep.
Changing the Security Code The default security code for accessing the answering system from another location is 1 2 3. The security code is set through the programming menu. Refer to Telephone Set Up for more information. Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-Cadmium (Ni-Cd) battery model 5-2729, which is compatible with this unit. 1. Make sure handset is OFF (not in TALK mode) before you replace battery. 2.
Headset and Belt Clip Operation Connecting an Optional Headset to the Handset For hands free conversation, connect the headset (optional) to the HEADSET jack. The handset receiver and microphone are disabled when the headset is connected. Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately 2 to 3 inches from your mouth. • Press the TALK/CALL BACK button to answer or place a call before using the headset.
END OF LIST Indicates that there is no additional information in Caller ID memory. ENTER NUMBER Prompt telling you to enter a telephone number in one of the 10 memory locations. ENTER NAME Prompt telling you to enter the name in one of the 10 memory locations. ENTER HS NAME Prompt telling you to enter the handset name. INCOMPLETE DATA Caller information has been interrupted during transmission or the phone line is excessively noisy.
UNAVAILABLE Indicates the handset is out of range. Or an additional handset is in use. Or there has been a base power failure, in which case you must place all handsets on the main base cradle for 20 seconds to re-establish link with the base. UNKNOWN NAME/ CALLER/NUMBER The incoming call is from an area not serviced by Caller ID or the information was not sent. WAITING HANDSET REGISTRATION Prompt telling you to enter registration mode of handset.
Handset/Base does not ring • Make sure the handset ringer and the base ringer is ON. • The cordless handset may be out of range. Move closer to the base. • You may have too many extension phones on your line. Try unplugging some phones. • Check for dial tone. If no dial tone is heard, see No dial tone above. You experience static, noise, or fading in and out • Change channels. • The cordless handset may be out of range of the base. Move closer to the base.
Caller ID Solutions No Display • Is battery fully charged? Try replacing the battery. • Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the AC power adaptor from the base and reconnect it. Caller ID Error Message • The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring. This message indicates the presence of noise on the line.
General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. • Avoid dropping the handset, as well as other rough treatment to the phone. • Clean the phone with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish.
Index A Accessing the Answering System from Another Location 37 Accessory Information 48 Answering a Call 21 Answering System Indicator 36 Answering System Operation 12 Answering System Set Up 11 Attaching the Pedestal Bracket 11 Auto Standby 22 B Base Layout 8 Base Ringer Level 17 Base Unit Speakerphone Operation 27 Basic Operation 21 Battery Safety Precautions 38 Battery Solutions 43 Before You Begin 6 C Caller ID (CID) 32 Caller ID Errors 36 Caller ID Solutions 43 Call Timer 22 Call Transfer 24 Call Wa
I Important Installation Guidelines 7 Inserting a Pause in the Dialing Sequence 29 Installation 7 Installing the Handset Battery 9 Installing the Phone 9,10 Interference Information 3 Introduction 6 L Language 15 Last Number Redial 24 Leaving a Memo 14 Leaving a Message 12 Licensing 3 Limited Warranty 47 Local Area Code 19 M Making a Call 22 Making a Call with Speakerphone 27 Manual Channel Selection 22 Memory 28 Memory Full 37 Message Playback from Base Unit 13 Mute 26 Reviewing Changing or Deleting Sto
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed. No verbal or written information given by Thomson Inc., its agents, or employees shall create a guaranty or in any way increase the scope of this warranty. • Repair or replacement as provided under this warranty is the exclusive remedy of the consumer.
