Product Manual
A-6 SEER
®
Light 2040604-012D
Troubleshooting
Data Error No data in the recorder is
displayed on the controller screen when
the data transfer starts.
(Recorder)
The recorder is shut down within three
minutes of when recording was started.
No data in the recorder. Record the data
again.
Controller/connect transfers the data from
the recorder up to 100% (progress bar
scans through twice) and completes the
transfer.
(Recorder)
The batteries are removed before the 24-
or 48-hour recording is completed.
The data recorded before the batteries
were removed remains. If the data is
needed, proceed with the transfer.
DATA ERROR Recorder contains data
error(s) is displayed on the controller
screen/SEER Light Hookup window after
the data is transferred from the recorder.
(Recorder)
Files are damaged and cannot be
transferred from the recorder.
Check with service, or open a service call.
Data LED does not blink while the data is
transferred from the recorder.
(Recorder)
LED may be broken. Check with service, or open a service call.
Data LED does not blink while the data is
transferred through connect.
(Connect)
LED may be broken. Check with service, or open a service call.
Wrong date and time on the report.
(Controller)
Date and time settings are wrong on the
controller.
Reset date and time on the controller.
The backup battery for the clock in the
controller is worn out.
Check with service, or open a service call.
Wrong date and time on the report.
(Connect)
Date and time setting are wrong on the
SEER Light Hookup dialog box when
starting a recording, stating Holter
recording started successfully. Hook-up
date and time are: dd/mm/yyyy hh:mm:ss
AM/PM.
Have the IT department or biomed reset
date and time on the MARS PC, or
network.
Trouble Cause Recommendation