Specification

21
Troubleshooting
CAUTION: Switch off power supply before carrying out any of these checks.
1.SkyPlug will not insert into SkyReceptacle:
-Add rubber washers between J-box and SkyReceptacle. See Page
10 step 3.
-Make sure you removed the disposable rubber inserts (page 11).
-Watch installation video on www.gelightingandfans.com
2.Fan will not start:
-Check main and branch circuit fuses or breakers.
-Check to make sure the wall switch is in the ON position.
-Check remote control operation.
3.Fan will not operate:
- The SkyPlug on the fan canopy should be fully inserted into
the receptacle. There are 2 levels of ball bearings on the
plug stem. The lower set of ball bearing needs to be fully
inserted into the SkyReceptacle.
-Ensure the 4mm (or combination of washers) was used
when installing the SkyReceptacle on the ceiling. ( You may
have an uneven outlet box). The SkyPlug must fully insert
into the receptacle to make the electrical connection.
-Ensure you inserted the wires correctly into the
SkyReceptacle. Black wire into L1,White wire into W,
Ground into G.
4.Fan sounds noisy:
-Make sure all motor housing screws are snug.
-Make sure the screws that attach the fan blade bracket to the motor hub is tight .
-Make sure wire nut connections are not rattling against each other or the interior wall of the switch housing.
-Allow a 24-hour “breaking-in” period. Most noises associated with a new fan disappear during this time.
-If using a ceiling fan light kit , make sure the screws securing the glassware are tight . Check that the light is also secure.
-Make sure there is a short distance from the ceiling to the canopy. It should not touch the ceiling.
-Make sure your ceiling box is secure and rubber isolator pads are used between mounting bracket and outlet box.
5.The LED will not light:
-Ensure the 2-pin connector is attached/inserted correctly.
-Ensure the power supply is turned on.
-Ensure the circuit breaker is set to “ON” position.
6.Remote control will not work:
-Ensure batteries are new and installed correctly.
-Ensure the dip switches are set correctly.
-Pair the remote control by following the instructions on page 17.
OK
OK
Not OK
Not OK
is a trademark of General Electric Company
and is under license by SQL Lighting and Fans LLC.
4400 North Point Parkway, Suite 265, Alpharetta, GA30022
For additional troubleshooting points and frequently asked questions, please visit www.gelightingandfans.com