Model 28213 Series DECT 6.
Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.
2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately.
Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies. Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Table of Contents Equipment Approval Information....2 Interference Information. ..............3 Hearing Aid Compatibility (HAC)....4 Licensing........................................4 FCC RF Radiation Exposure Statement...............................4 Information for DECT Product.....4 Introduction..................................7 Before You Begin ..........................7 Parts Checklist.............................. 7 Telephone Jack Requirements...... 8 Installation ...................................
Table of Contents Do Not Disturb (D-N-D)...........26 GOOG411.................................. 27 Intercom Operation......................28 Making an Auto Intercom Call..........................................28 Advanced Intercom Features.....29 Receiving an Incoming Call During an Intercom Call.................................29 Using Intercom with External Telephone Calls............29 Two-Way Calling...............29 Three-Way Calling.............29 Transferring External Calls to Other Handsets.......
Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out. Before You Begin Parts Checklist (for 28213 model) Make sure your package includes the items shown here.
Telephone Jack Requirements Wall plate To use this phone, you need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If you don’t have a modular Modular jack, call your local phone company to find out how to telephone line get one installed. jack Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
Important Installation Guidelines • Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and direct sunlight. • Avoid areas of excessive dust, moisture and low temperature. • Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Base Layout Front View charge- in use (indicator) 10 find (button) do not disturb (button)
Handset Layout Voice Mail Waiting Indicator (VMWI)/ Visual Ringer CALLER ID-VOL 5 or 6 (caller id/volume up or down button) display END (button) TALK/SPEAKER (button) Headphone jack mute/menu OK (button) flash (button) GOOG 411 (google free one touch directory assistance) delete/int/conf (delete/intercom/ conference) format/redial (button) #pause/ringer (button) *tone/ (button) microphone Display Icons Signal strength Speakerphone Message Voicemail SMS Ringer OFF/DND ON Alarm ON New Call Battery
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel-metal Hydride battery (Ni-MH) battery model 5-2840, that is compatible with this unit. 1. 2. 3. Locate battery and battery door which are packaged together inside a plastic bag and are separate from the handset. Locate the battery compartment on the back of the handset.
Base Station 1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and place your cordless telephone on a level surface, such as a desktop or tabletop, or you may mount it on the wall. 2. Plug one end of the telephone line cord into the TEL LINE jack on the back of the base and the other end into a modular jack. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base. Place the handset in the base cradle.
Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phone book, Room Monitor, Alarm Clock, Initial Setup, Sound Setup, Reset Settings. Room Monitor (applicable only with additional handsets) 1. 2. 3. 4. 14 Make sure your phone is OFF (not in TALK mode). Press the mute/menu OK button to go to the main menu.
5. Use the touch tone pad to enter the handset name/number to be monitored. NOTE: When this phone system is expanded (up to 6 handsets by purchase of optional Model 28203 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and so on respectively. 6. The receiving handset will turn on the microphone and the originating handset will turn on the speakerphone to monitor sound from the receiving handset.
Initial Setup 1. 2. 3. 4. Make sure your phone is OFF (not in TALK mode). Press the mute/menu OK button to go to the main menu. Press caller ID-volume (6 or 5) button to scroll to INITIAL SETUP. Press the mute/menu OK button to confirm and you may program the following items: Handset Name, Date and Time, Area Code, Tone/Pulse, Language, Auto Talk, Registration, Deregistration. NOTE: During programming, you may press the END button at any time to exit the sub-menu and return to the menu.
4. 5. Use the number keys to enter the current hour and minute, then use the caller ID-volume (5 or 6) to select AM or PM. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the current time shows in the display. Area Code From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the AREA CODE sub-menu. 2. Press mute/menu OK button to enter the menu. The screen displays SET AREA CODE - - - . 3.
Auto Talk When this function is ON, during an external call, you may lift the handset to answer a call immediately without pressing any buttons. To end a call, put the handset back on the base cradle directly. From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the AUTO TALK sub-menu. 2. Press mute/menu OK button to enter the menu. The screen displays > NO YES. 3. Use the caller ID-volume (5 or 6) button to scroll to your selection. NO is the default setting. 4.
De-Registration De-registration cancels registration. During the de-registration process, keep the handset near the base. From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the DEREGISTRATION sub-menu. 2. Press the mute/menu OK button to enter the menu. The screen displays YES4NO. The default setting is NO. 3. Use the caller ID-volume (5 or 6) button to scroll to YES or NO.
Global De-registration If one or more handsets become lost, you should de-register all handsets to ensure proper system operation. WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered. 1. 2. 3. 4. 5. Disconnect power from the base by pulling the plug out of the back of the unit.
NOTE: You must have the Ringer Volume set to ON for ring tone to signal an incoming call. Ringer Volume From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the RINGER VOLUME sub-menu. 2. Press mute/menu OK button to enter the menu. The screen displays 4 RING VOLUME 5. 3. Use the caller ID-volume (5 or6) button to scroll to your selection. LEVEL 5 is the default setting. 4. Press the mute/menu OK button to save your selection.
Voicemail From the Reset Settings Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the VOICEMAIL sub-menu. 2. Press the mute/menu OK button to enter the menu. The screen displays 4YES NO. The default setting is NO. 3. Use the caller ID-volume (5 or 6) button to move the cursor to YES or NO. NOTE: If YES is selected, new voicemail icon is cleared from the LCD and the VMWI LED is turned OFF (on ALL handsets, and the charge/in use LED on the base). 4.
Handset The TALK/SPEAKER indicator buttons flash when you receive a call and remain lit during a call. The keypad and CID will also light when a call is received. VMWI / Visual Ringer Indicator on Handset IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider. Also, it serves as a Visual Ringer function.
Answering Calls 1. When the phone rings, pick up the handset and press the TALK/SPEAKER button. 2. When finished, press END button to hang up. - OR If the auto talk mode is selected, pick up the handset from the charge cradle to answer the call immediately. NOTE: Adjust the handset volume by pressing the caller ID-volume (5 or 6) button during a call.
Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display. • • To connect to the waiting call, press the flash button on the handset, and your original call is put on hold.
Page The page feature helps you locate a misplaced handset. To send and receive pages, all handsets must be registered. If your handset is not registered, follow the instructions in the Registration section of this manual. Paging from the Base/Group Page Use the base-only to page all registered handsets at the same time. 1. 2. Press the find button on the base. All handsets beep for two minutes, and each handset screen displays FIND HANDSET.
GOOG411 GOOG-411 is Google’s new 411 service. With GOOG-411, you can find local business information completely free, directly from your phone. With purchasing the GE phone, you can access 1-800-GOOG-411 service at anytime by simply pressing the GOOG-411 button. 1. 2. 3. In standby mode or dialing mode, press the GOOG-411 button, the preset GOOG-411 service number is dialed out immediately. The screen displays “GOOG-411: Free 411 by Google”.
Intercom Operation (applicable only with additional handsets) The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls. Making an Auto Intercom Call 1. 2. 3. 4. 5. 28 Make sure the handset is OFF (not in TALK mode). Press the delete/int/conf button on the handset. Use the touch-tone pad to select the handset you want to page.
Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call, an incoming call alert tone will be heard (through the earpiece or speaker). If the user wants to answer an incoming call, they must press END to terminate the intercom and receive an incoming ring.
NOTE: A handset can enter conference mode directly by pressing TALK/SPEAKER on the second handset during a call. Transferring External Calls to Other Handsets During an external call, you may transfer the external call to another handset. 1. 2. 3. Press the delete/int/conf button on the originating handset to put an external call on hold, and enter the paged handset number. A long beep is heard and then the two handsets are immediately connected.
Call Waiting Caller ID Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system. • When you hear the call waiting beep in the handset receiver, press the flash button to put the current call on hold and answer the incoming call.
Dialing a CID Number 1. 2. 3. Make sure the phone is OFF (not in TALK mode). Use the caller ID-volume (5 or 6) button to display the desired record. Press the TALK/SPEAKER button. The number dials automatically.
Deleting a CID Record 1. 2. 3. 4. Make sure the phone is OFF (not in TALK mode). Use the caller ID-volume (5 or 6) button to display the CID record you want to delete. Press the delete/int/conf button. The display shows DELETE CALL ID? NOTE: Press the END button to return to the previous screen without deleting any CID records. Press the delete/int/conf button to erase the record showing in the display. The display shows DELETED. Deleting All CID Records 1. 2. 3.
Phonebook Each handset can store up to fifty records in phone book for quick dialing; each record can contain a maximum of 20-digit numbers and 14-character names (including spaces). Review Records 1. 2. 3. 4. 5. 6. 7. 8. Make sure the phone is OFF (not in TALK mode). Press the mute/menu OK button to go to main menu. Use the caller ID-volume (5 or 6) button to scroll to PHONE BOOK. Press the mute/menu OK button to access the phonebook sub-menu.
5. 6. 7. Use the touch-tone pad to enter the telephone number (up to 20 digits, including pauses), and press the mute/menu button to confirm and advance SET MELODY sub-menu. Use the caller ID-volume (5 or 6) button to select from melody 01 to melody 10 (a testing tone is generated while making melody selection). Press mute/menu OK button to confirm, the records are stored alphabetically in the phone book.
Dialing a Number from Internal Memory 1. 2. 3. 4. 5. 6. 36 Make sure the phone is OFF (not in TALK mode). Press the mute/menu OK button to access the phonebook sub-menu. Use the caller ID-volume (5 or 6) button to scroll to VIEW RECORDS. Press the mute/menu OK button to confirm Use the caller ID-volume (5 or 6) button or key in alphabet to move to the desired number. Press the TALK/SPEAKER buttons, the number dials automatically.
Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Model 5-2840 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1. 2. 3. 4. 5. 6. Make sure the telephone is OFF (not in TALK mode) before you replace battery. Remove the battery compartment door. Disconnect the cord attached to the battery pack and remove the battery pack from the handset.
Display Messages The following messages show the status of the phone, provides Caller ID information, or helps you set up and use your phone. BLOCKED NUMBER Indicates the person is calling from a number which is blocked from transmission. CALL SCREENING Indicates you may use the handset to screen calls before answering the call. CHARGING... Indicates the handset needs to charge for a period of time before it can resume normal function. DELETE ALL? Prompt asking if you want to erase all CID records.
LOW BATTERY Indicates the battery needs to be charged. MSG WAITING OFF Indicates voice mail has been retrieved from service provider. NEW CALL XX XX represents the number of new CID records not reviewed. NEW VOICE MAIL Indicates voice mail has not been retrieved from service provider. NO CALLS Indicates there are no CID records in memory. OUT OF RANGE May indicate handset is too far away from the base or that the power has been interrupted. Move closer and check connections.
Cordless Phone Solutions No dial tone • Check installation: Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base unit and the wall phone jack. • Connect another phone to the same modular jack; if the second phone doesn’t work, the problem might be with your wiring or local service. • The handset may be out of range of the base. Move closer to the base. • Make sure the battery is properly charged (for 16 hours).
Memory Dialing doesn’t work • Make sure you programmed the memory location keys correctly. • Did you follow proper dialing sequence? Unit locks up and there is no communication between the handset and base • Unplug the power adaptor from the electrical outlet and the back of the base. Remove the handset battery. Wait for 30 seconds and plug the power adaptor back into the base and electrical outlet. Reconnect the battery and charge for 16 hours.
General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (0210, motors or fluorescent lamps ). • DO NOT expose to direct sunlight or moisture. • Avoid dropping the unit and other rough treatment. • Clean with a soft cloth. • Never use a strong cleaning agent or abrasive powder because this will damage the finish.
Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit.
• Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • The warranty stated above is the only warranty applicable to this product. All other warranties, express or implied (including all implied warranties of merchantability or fitness for a particular purpose) are hereby disclaimed.
Accessory Information DESCRIPTION AC Power adaptor Handset Replacement Battery Belt Clip Accessory Handset with Charge Cradle MODEL NO. 5-2812 5-2840 5-2829 5-2830 To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent. Items are subject to availability.
Index A Accessory Information 45 Add Records 34 Advanced Intercom Features 29 Alarm Clock 15 All Settings 22 Answering Calls 24 Area Code 17 Auto Standby 24 Auto Talk 18 B Base 22 Base Layout 10 Base Station 13 Battery Safety Precautions 37 Before You Begin 7 C Call Timer 24 Call Waiting Caller ID 31 Caller ID (CID) 30 Causes of Poor Reception 41 Changing the Battery 37 D Date and Time 16 Delete Records 35 Deleting a CID Record 33 Deleting All CID Records 33 De-Registration 19 Dialing a CID Number 3
Index K Key Tone 21 L Language 17 Last Number Redial 25 Licensing 4 Limited Warranty 43 M Making a Call 23 Making an Auto Intercom Call 28 Mute 26 P Page 26 Paging from the Base/Group Page 26 Parts Checklist 7 Phonebook 34 Programming Functions 14 Programming the Telephone 14 R Receiver Volume Control 26 Receiving an Incoming Call During an Intercom Call 29 Receiving CID Records 31 Registration 18 Reset Setting 21 Review Records 34 Reviewing CID Records 31 Ringer Tone 20 Ringer Volume 21, 24 Room
Visit the GE website at: www.GE.com/phones Model 28213 00025224 (Rev. 1 DOM E) 08-23 Printed in China Thomson Inc. 101 West 103rd Street Indianapolis, IN 46290-1102 © 2008 Thomson Inc.
