User Manual
Normal Operating Sounds
You may hear a pinging noise caused by water being 
picked up and thrown against the condenser on rainy 
days or when the humidity is high. This design feature 
helps remove moisture and improve efficiency.
You may hear relays click when the controls cycle 
on and off or are adjusted to change the room 
temperature.
Water will collect in the base pan during high humidity 
or on rainy days. The water may overflow and drip 
from the outdoor side of the unit.
The indoor fan runs continuously when the unit is 
operating in the cooling mode, unless the Smart Fan 
Auxiliary Control is set to cycle. This will cause the fan 
to cycle on and off with the compressor. You may also 
hear a fan noise stop and start.  
There are times when the fan on the unit will run even 
when the unit is not heating or cooling. If the system 
is set up to be in continuous fan the indoor fan will run 
regardless if the unit may be cooling or heating. Other 
times the fan will run longer than the heating/cooling 
cycle or kick on occasionally. This is normal and is 
done to improve room comfort and balance.
If the unit is equipped with a make-up air ventilation 
system, fans will run continuously.
You may notice a few minutes delay in starting if you 
try to restart the Zoneline too soon after turning it 
off or if you adjust the thermostat right after the 
compressor has shut off. This is due to a built-in  
restart protector for the compressor that causes 
a 3-minute delay.
During the defrost cycle, both indoor and outdoor fans 
stop and the compressor will operate in the cooling 
mode to remove frost from the outdoor coil. After 
defrost, the unit will restart in electric heat to quickly 
warm the room to the desired comfort level.
To protect the compressor and prevent short cycling, 
the unit is designed to run for a minimum of 3 minutes 
after the compressor starts at any thermostat setting.
Things that are normal 
3-Minute 
Delay
“CLICK”
SILENCE
COMPRESSOR 
PROTECTION
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