User Manual
Zoneline Warranty
■ Service trips to your site to teach you how to use 
the product.
■ Improper installation, delivery or maintenance.
 If you have an installation problem, or if the air 
conditioner is of improper cooling capacity for the 
intended use, contact your dealer or installer. You 
are responsible for providing adequate electrical 
connecting facilities.
■ In commercial locations, labor necessary to move the 
unit to a location where it is accessible for service by 
an individual technician.
■ Failure or damage resulting from corrosion due to 
installation in an environment containing corrosive 
chemicals.
■ Replacement of fuses or resetting of circuit breakers.
■ Failure of the product resulting from modifications 
to the product or due to unreasonable use, 
including failure to provide reasonable and necessary 
maintenance.
■ Failure or damage resulting from corrosion due 
to installation in a coastal environment, except 
for models treated with special factory-applied 
anti-corrosion protection as designated in 
the model number.
■ Damage to product caused by improper power supply 
voltage, accident, fire, floods or acts of God.
■ Incidental or consequential damage to personal property 
caused by possible defects with this air conditioner.
■ Damage caused after delivery.
■ Product not accessible to provide required service.
What GE Will Not Cover:
This warranty is extended to the original purchaser and any succeeding owner for products purchased 
for use within the USA and Canada. If the product is located in an area where service by a GE Authorized 
Servicer is not available, you may be responsible for a trip charge or you may be required to bring the 
product to an Authorized GE Service location for service. In Alaska, the warranty excludes the cost of 
shipping or service calls to your site.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages. 
This warranty gives you specific legal rights, and you may also have other rights which vary from state 
to state or province to province. To know what your legal rights are, consult your local, state or provincial 
consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
All warranty service provided by our Factory Service Centers  
or an authorized Customer Care
®
 technician. To schedule service,  
on-line, visit us at GEAppliances.com, or call 844-GE4-PTAC (or 844-
434-7822 )). For service in Canada, contact Gordon Williams Corp. at 
1.888.209.0999. Please have serial number and model  
number availa ble when calling for service.
Staple your receipt here. 
Proof of the original purchase 
date is needed to obtain service 
under the warranty.
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Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular 
purpose, are limited to one year or the shortest period allowed by law.
For The Period Of: GE Will Replace:
One Year
From the date of the 
original purchase
Any part of the air conditioner which fails due to a defect in materials or workmanship. 
During this limited one-year warranty, GE will provide, free of charge, all labor and related 
service cost to replace the defective part.
Five Year
From the date of the 
original purchase
Sealed Refrigerating System, if any part of the sealed refrigerating system (the 
compressor, condenser, evaporator and all connecting tubing including the make up air 
system) should fail due to a defect in materials or workmanship. During this OLPLWHG¿YH
year warranty, GE will provide, free of charge, all labor and related service cost to replace 
the defective part.
Second through 
Fifth Year
From the date of the 
original purchase
Fan Motors, Switches, Thermostat, Heater, Heater Protectors, Compressor Overload, So-
lenoids, Circuit Boards, Auxiliary Controls, Thermistors, Freeze Sentinel, Frost Controls, 
ICR Pump, Capacitors, Varistors and Indoor Blower Bearings, if any of these parts should 
fail due to a defect in materials or workmanship. During this additional four-year limited 
warranty, the customer will be responsible for any labor and related service costs.
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