Manual

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Troubleshooting tips ... Before you call for service
TROUBLESHOOTING TIPS
Problem Possible Cause
The halogen does not
work
Ŷ The lamp or socket may be defective or a wire could be disconnected.
1. Do some trouble-shooting by removing the lamp and place it in the socket of a lamp that
does work. Does it work now? If no, the lamp is defective. If your hood is still in-warranty,
call GE Appliances service and ask them to mail out a new lamp. Lamps on this product
are covered by warranty and are cataloged. If the hood is no longer covered by warranty,
reference the Care and Cleaning section of this manual to see lamp requirements. Lamps
can be purchased at home building stores, specialty lighting stores or through GE Appliances
Parts. Reference the defective lamp for information as well.
2. If you placed the lamp in a working socket and it does illuminate, the original socket may be
defective or a wire may be disconnected. Call GE Appliances for service.
Part is missing/
damaged/defective
Ŷ In the unlikely event that a part would be missing, damaged or defective, we can serve you, the
consumer, quickly by mailing these parts to you. We have identified several easy-to-install parts.
These include:
Lamps, lamp bezels, filters, baffles, grease trays, knobs, Owner’s Manual and Installation Instructions.
Call GE Appliances service and carefully describe your model number and the part you need.
The model number is located inside the hood chassis, behind the filter/baffle.
Duct cover is missing Ŷ The duct cover is not included with the hood. It must be purchased as an accessory.
– 6" duct cover for use with a 48" hood–order kit #UX48DC6J
– 12" duct cover that works with a 48" hood–order kit #UX48DC12J
Call GE Appliances Parts. See Consumer Service page in this manual for a list of phone numbers.
Installation part is
missing/damaged/
defective
We provide a 10" round, vertical duct transition. This part can be mailed out to the hood installer if
it is in some way unusable. All other duct transitions, elbows, etc must be purchased locally. We
can also mail out many other parts that come with the hood to your installer. Call GE Appliances
Service. See Consumer Service page in this manual for a list of phone numbers. Ask them to mail
the parts only—no service call required.