Manual
22 49-50300-2  
Staple your receipt here. Proof of the original purchase 
date is needed to obtain service under the warranty.
WARRANTY
GE Appliances Hybrid Water Heater Warranty
What Is Not Covered:
 Service trips to your home to teach you how to use 
the product.
 Improper installation, delivery or maintenance.
 Failure of the product if it is abused, misused, altered, 
used commercially or used for other than the intended 
purpose.
 Use of this product where water is microbiologically 
unsafe or of unknown quality, without adequate 
disinfection before or after the system. 
 Replacement of house fuses or resetting of circuit 
breakers.
 Damage to the product caused by accident, lightning, 
fire, flood or acts of God.
 Incidental or consequential damage caused by possible 
defects with this appliance, its installation or repair.
 Product not accessible to provide required service in a 
safe manner. Attic installation must have flooring and 
accessible stairs.
 If product removed from original installation location.
 If product or other appliance must be moved for  
service access.
 Damages, malfunctions or failure caused by the use of 
repair service not approved by GE Appliances. 
 Damages, malfunctions or failure caused by the use of 
unapproved parts or components. 
 Damages, malfunctions or failure caused by operating 
the heat pump water heater with the anode rod 
removed.
 Anode Rod consumption and replacement.
 Damages, malfunctions or failure resulting from 
operating the heat pump with an empty or partially 
empty tank.
 Damages, malfunctions or failure caused by subjecting 
the tank to pressure greater than those shown on the 
rating label. 
 Damages, malfunctions or failure caused by operating 
the heat pump water heater with electrical voltage 
outside the voltage range listed on the rating label.
 Water heater failure due to the water heater being 
operated in a corrosive atmosphere.
 If this Hybrid Water Heater is used for other than 
residential private family use, labor will not be covered 
under warranty, and the parts warranty is reduced to 1 
year from the date of purchase.
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home use within the USA. If the product is located in an area where service by a GE Appliances Authorized 
Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product 
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shipping or service calls to your home.
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warranty gives you specific legal rights, and you may also have other rights which vary from state to 
state. To know what your legal rights are, consult your local or state consumer affairs office or your 
state’s Attorney General.
For product purchased outside of the US, contact your dealer for Warranty and Service 
information. 
Warrantor for Products Purchased in the United States: GE Appliances
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 For The Period Of:  We Will Replace:
 One Year  Any part of the Hybrid Water Heater which fails due to a defect in materials or workmanship.  
From the date of the  During this limited one-year warranty, GE Appliances will also provide, free of charge, all 
original purchase  labor and related service to replace the defective part.
 Second through  Any part of the Hybrid Water Heater which fails due to a defect in materials or workmanship. 
Tenth Year During this limited ten-year parts warranty, labor and related service to replace the 
From the date of the  defective part are not included. 
original purchase
All warranty service provided by our Authorized Servicer Network.  
To schedule service, call 888.4GE.HEWH (888.443.4394). Please have serial number and model number 
availa ble when calling for service.










