User's Manual
Troubleshooting Tips 
34
Problem Possible Causes  What To Do
“Burning” or “oily”  This is normal in a new oven   To speed the process, set a self-clean cycle for a 
odor emitting from the  and will disappear in time.    minimum of 3 hours. See the Using the self-cleaning 
oven vent   oven section.
Strong odor An odor from the insulation    This is temporary.
  around the inside of the oven   
is normal for the first few times     
the oven is used. 
Self-Cleaning Models
Oven will not self-clean  The oven temperature is too    Allow the range to cool to room temperature and reset 
  high to set a self-clean operation. the controls.
  Oven controls improperly set.   See the Using the self-cleaning oven section.
  Oven door is not in the locked   Make sure you move the door latch handle all the way to 
  position. the right.
Oven starts a self-clean  Oven door locked during   Turn the Oven Temperature knob to OFF. Allow the 
cycle when you wanted cooking.     oven to cool. Never force the door latch handle.
to bake, roast or broil
“Crackling” or This is the sound of the metal   This is normal. 
“popping” sound  heating and cooling during both 
  the cooking and cleaning 
  functions.
Excessive smoking Excessive soil.   Press the CLEAR/OFF pad. Open the windows to rid 
during a clean cycle      the room of smoke. Wait until the light on the 
   SELF CLEAN pad goes off. Wipe up the excess soil 
      and reset the clean cycle.
Oven door will   Oven too hot.   Allow the oven to cool below locking temperature.
not unlock   
Oven not clean after a   Oven controls not properly set.   See Using the self-cleaning oven section.
clean cycle
Oven was heavily soiled.   Clean up heavy spillovers before starting the clean 
      cycle. Heavily soiled ovens may need to self-clean 
      again or for a longer period of time.
Self clean light blinks The OVEN TEMP knob has not   Set the OVEN TEMP knob to CLEAN. See the Using the 
when trying to set a   been set to CLEAN when the  self-cleaning oven section.
self clean cycle  latch was moved to the right. 
  The latch was not moved to the   Move the latch to the right as far as it will go. See the 
  right when the OVEN TEMP knob Using the self-cleaning oven section.
  was set to CLEAN.
Self clean light blinks  A power interruption occurred.   Turn the OVEN TEMP knob to OFF and move the latch 
during self clean cycle     to the left as far as it will go. Reset the range controls 
      to the desired settings. See the Using the self-cleaning 
   oven section.
Before you call for service…










