User Manual
49-85242 29
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Top burners do not 
burn evenly
Improper burner assembly. Make sure the burner caps are seated correctly. See the Care and 
Cleaning of the range section.
Burner slots on the side of the 
burner may be clogged.
Remove the burners for cleaning. See the Care and Cleaning of 
the range section.
Burner flames are 
very large or yellow
Improper air to gas ratio. ,IUDQJHLVFRQQHFWHGWR3URSDQHJDVFRQWDFWWKHWHFKQLFLDQ
who installed your range or made the conversion.
Surface burners light 
but bake and broil 
burners do not.
Gas to the oven burners may 
have been shut off.
The oven gas shut-off is located on the gas regulator near the 
gas line attachment to your range. Locate it and flip the lever.
My oven door glass 
appears to be 
"tinted" or have a 
"rainbow" color.
The inner oven glass is coated 
with a heat barrier to reflect 
the heat back into the oven to 
prevent heat loss and keep the 
outer door cool while baking.
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tint or rainbow color.
Drawer does not slide 
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the Care 
and Cleaning of the range section.
Drawer is over-loaded or load is 
unbalanced.
Reduce weight or redistribute drawer contents.
Lever is  
shown closed. 
38//7223(1
Sealed burner models
TROUBLESHOOTING TIPS










