COMBINATION Front Load Steam Washer & Condenser Dryer SAFETY INFORMATION. . . . . . . . . . .4 USING THE UNIT Getting Started . . . . . . . . . . . . . . . . . . . . . . 6 Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 CARE AND CLEANING . . . . . . . . . . . 16 INSTALLATION INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . .18 OWNER’S MANUAL & INSTALLATION INSTRUCTIONS GFQ14 ENGLISH/FRANÇAIS/ ESPAÑOL TROUBLESHOOTING TIPS . . . . . .23 LIMITED WARRANTY . . . . . . . . . . . .
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• This unit allows: wash only; dry only; wash and dry cycles. • Fill the drum 2/3 full with laundry for best wash and dry performance. This allows air movement and proper drying. A fully loaded drum will lead to longer dry times. NOTE: During Dry cycles temperatures in the unit can get very hot. For this reason, the door will lock during the dry cycle and remain locked, after pausing or at the end of the cycle, until temperatures cool down. Forcing the door open will result in a broken door mechanism.
SAFETY INFORMATION IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE WARNING To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: Ŷ Read all instructions before using the appliance. Ŷ Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE PROPER INSTALLATION This unit must be properly installed and located in accordance with the Installation Instructions before it is used. Ŷ Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve. Ŷ Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
USING THE COMBO WASHER/DRYER Getting started To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY WARNING INFORMATION before operating this appliance. Introduction • This unit allows: wash only; dry only; wash and dry cycles. • Fill the drum 2/3 full with laundry for best wash and dry performance. This allows air movement and proper drying. A fully loaded drum will lead to longer dry times. NOTE: During Dry cycles temperatures in the unit can get very hot.
Controls J K B Normal Delicates WASH SPIN DRY Ex Heavy Ex Hot Max Door Lock Heavy Hot Off Normal Warm Medium Tumble Light Cool Low Ex Light Cold No Spin Normal High Time Saver COOL Extra Rinse Casuals Est Time Remaining Whites Ex Tumble Temp Spin Dry Options Delay Wash Add Dry Time C D E F G H L Power Auto Extra Dry Soak Rinse + Spin Stain Wash With Steam Soil Start Auto Dry Timed Dry Quick Wash Delay A Auto Damp Dry Heavy Duty Low I Sanitize Pause ad
USING THE COMBO WASHER/DRYER 8 Getting started B Cycles - Wash, Soak, Spin and Clean The cycles are optimized for specific types of loads. The chart below will help you match the setting with the loads. The Gentle Wash™ lifters lightly tumble the clothes into the water and detergent solution to clean the load.
B Cycles - Wash, Soak, Spin and Clean (Continued) Items to Wash Cycle Soil Level Wash Temp Spin Selection Dry Options Available Cycle Details Heavily soiled colorfast items with the need for sanitization. Sanitize Ex. Heavy Heavy Normal Ex. Hot Max High Medium Low No Spin Off Tumble Low Normal Extra Rinse Extended Tumble Delay Use this cycle to eliminate 99.9% of bacteria from fabrics. Cycle uses an increased water temperature and a longer wash cycle to provide the sanitization benefit.
USING THE COMBO WASHER/DRYER Getting started B Cycles - Dry The cycles are optimized for specific types of loads. The chart below will help you match the setting with the loads. Items to Dry Cycle Use to dry clothes for a specific amount of time. Dry Options Available Cycle Details Timed Dry Tumble Low Normal Extended Tumble Delay 1. Once the Timed Dry cycle is selected, press the arrow pads to increase or decrease the dry time. 2. Select the dry Temp. 3. Close the door. 4. Press Start/Pause.
C Soil Soil Changing the Soil level increases or decreases the wash time to remove different amounts of soil. To change the Soil level, press the Soil level pad until you have reached the desired setting. You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil. D Temp Temp Adjust to select the proper water temperature for the wash cycle. The rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles.
USING THE COMBO WASHER/DRYER Getting started H Delay Wash Delay Wash Use to delay the start of your unit. 1. Choose your wash cycle and any options. 2. Press Delay Wash pad. You can change the delay time in 1-hour increments (up to 24 hours) each time you press the Delay Wash pad. Stop pressing the pad when your desired time is displayed. 3. Press the Start/Pause button to start the countdown. The countdown time will be shown in the Est Time Remaining (Estimated Time Remaining) display.
49-3000230 Rev 0 NOTES Notes 13
USING THE COMBO WASHER/DRYER Getting started Dispenser Drawer Use only HE High-Efficiency detergent Slowly open the dispenser drawer by pulling it out until it stops. After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the fabric softener or detergent. You may see water in the fabric softener compartment at the end of the cycle.
Always follow fabric manufacturer’s care label when laundering. Sorting and Loading Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.
CARE AND CLEANING Care and cleaning Water Supply Hoses Hoses connecting unit to faucet should be replaced every 5 years. Exterior Immediately wipe off any spills. Wipe with damp cloth. Wipe or dust spills or washing compounds with a damp cloth. Unit control panel and finishes may be damaged by some laundry pretreatment and stain remover products. Apply these products away from the unit. The fabric may then be washed and dried normally.
Dispenser Drawer Area Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. • Remove the drawer by first pulling it out until it stops. Then reach back into the rear of the drawer cavity and press down firmly on the lock tab, pulling out the drawer. • Remove the insert from the dispenser drawer. Rinse the insert and drawer with hot water to remove traces of accumulated laundry products.
Installation Instructions Combo Washer/Dryer If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com In Canada, call 800.561.3344 or visit GEAppliances.ca BEFORE YOU BEGIN Read these instructions completely and carefully. • IMPORTANT – Save these TOOLS REQUIRED FOR UNIT INSTALLATION Ŷ Safety Glasses Ŷ Gloves Ŷ Level Ŷ Wrench (provided) instructions for local inspector’s use. • IMPORTANT – Observe all governing codes and ordinances.
Installation Instructions CONNECTION DIMENSIONS ROUGH-IN DIMENSIONS BACK 21-3/4” (55.25 cm) FRONT 4-3/4” (12 cm) 23-7/16” (59.5 cm) 2-1/16” (5.24 cm) 31-1/32” (78.82 cm) *33-1/4” (84.5 cm) 29-3/4” (75.57 cm) SIDE 25-5/8” (65 cm) *33-1/4” (84.5 cm) *NOTE: Leveling legs retracted = 33-1/4” (84.5 cm) Leveling legs extended = 33-3/4” (85.5 cm) Stacked = 66-1/2” (169.
Installation Instructions UNPACKING THE UNIT Recycle or destroy the carton WARNING and plastic bags after the unit is unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation. UNPACKING THE UNIT (cont.) 7. Insert shipping bolt hole covers into shipping bolt holes. 1. Cut and remove all packaging straps. 2. While it is in the carton, carefully lay the unit on its side.
Installation Instructions ELECTRICAL REQUIREMENTS WARNING - Electrical Shock Hazard Plug into a grounded 3-prong outlet. DO NOT remove ground prong. DO NOT use an adapter. DO NOT use an extension cord. Failure to follow these instructions can result in death, fire or electrical shock. CIRCUIT – Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse. POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.
Installation Instructions INSTALLING THE UNIT INSTALLING THE UNIT (cont.) 1. Run some water from the hot and cold faucets to flush the water lines and remove particles that might clog the water valve screens. 7. Attach U-shaped hose guide to the end of the drain hose. Place the hose in a laundry tub or standpipe. Drain hose should be secured to the home or adjacent faucet with a zip-tie to keep it from coming free during operation. 2. Remove the inlet hoses from the plastic bag.
Problem Not draining Not spinning Not tumbling Possible Cause Load is out of balance Redistribute clothes and run Rinse+Spin. Increase load size if washing small load containing heavy and light items. Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump Filter. Drain hose is kinked or improperly connected Straighten drain hose and make sure unit is not sitting on it. Household drain may be clogged Check household plumbing. You may need to call a plumber.
TROUBLESHOOTING TIPS Troubleshooting Tips... Before you call for service Problem Incomplete cycle or timer not advancing Loud or unusual noise; vibration or shaking No power/unit not working or dead Possible Cause What To Do Automatic load redistribution Timer stops at 1 minute; machine has redistributed the load once or twice. This is normal operation. Do nothing; the machine will finish the wash cycle. Pump filter may be clogged See the Care and Cleaning section on how to clean the Pump Filter.
Problem Possible Cause What To Do Door unlocks or press Start and machine doesn’t operate This is normal Front-load machines start up differently than top-load machines, and it takes several seconds to check the system. The door will lock and unlock. Incorrect operation Simply open and close the door firmly; then press Start. Water does not enter unit or enters slowly Automatic self system checks After Start is pressed, the unit does several system checks.
TROUBLESHOOTING TIPS Troubleshooting Tips... Before you call for service Problem Colored spots Possible Cause What To Do Incorrect use of fabric softener Check fabric softener package for instructions and follow directions for using dispenser. Dye transfer Sort whites or lightly colored items from dark colors. Promptly remove wash load from unit. Water temperature is incorrect Water supply is improperly connected Make sure hoses are connected to correct faucets.
Problem Clothes take too long to dry Possible Cause What To Do Improper sorting Separate heavy items from lightweight items (generally, a well-sorted washer load is a well-sorted dryer load). Large loads of heavy fabrics (like beach towels) Large, heavy fabrics contain more moisture and take longer to dry. Separate large, heavy fabrics into smaller loads to speed drying time. Non-venting unit Condensing dryers usually take longer to dry than a vented dryer.
TROUBLESHOOTING TIPS Troubleshooting Tips... Before you call for service Problem What To Do Unit doesn’t heat Fuse is blown/circuit breaker is tripped; the unit may tumble but not heat Check the building’s fuse/circuit breaker box and replace both fuses or reset both breakers. Your unit may tumble if only one fuse is blown or one breaker tripped.
Problem Possible Causes What To Do Collars and waistbands still wet at end of cycle The dryness monitor senses that the body of the clothes is dry Choose Timed Dry to dry damp collars and waistbands. In the future, when drying a load with collars and waistbands, choose Auto Extra Dry. Unit continues to tumble after display says Complete Ext Tumble was selected Ensure Ext Tumble option is not selected. 49-3000230 Rev 0 TROUBLESHOOTING TIPS Troubleshooting Tips...
NOTES 30 Notes 49-3000230 Rev 0
GEAppliances.com All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at GEAppliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Servicing your appliance may require the use of the onboard data port for diagnostics.
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