Installation Instructions

5
BEFORE YOU CALL FOR SERVICE…
Problem Possible Causes What To Do
Water contains tiny New filter cartridges contain  7XUQRQDZDWHUIDXFHWDQGDOORZWKHVHKDUPOHVVFDUERQSDUWLFOHVWR
black particles activated carbon, which is SXUJHIURPWKHFDUWULGJH7XUQRIIWKHIDXFHWZKHQWKHZDWHULVFOHDU
a harmless black powder.
Water has air bubbles Air in system after installation. :LOOJRDZD\DIWHUZDWHUUXQVIRUDZKLOH
and is cloudy
Indicator light on the Three months usage has occurred. 5HSODFHILOWHUFDUWULGJHDQGEDWWHULHVLQWKHWLPHU
timer is flashing This is the maximum life of the
5HVHWWLPHUE\KROGLQJGRZQWKHUHVHWEXWWRQIRUVHFRQGV
filter cartridges.
Indicator light on the Timer operating normally. /LJKWIODVKHGWLPHVZKHQUHVHW,WZLOOQRWIODVKDJDLQXQWLOPRQWKVWLPHU
is not working   KDYHSDVVHG
   1RDFWLRQUHTXLUHG
Batteries may need to be 2EVHUYHRULHQWDWLRQPDUNLQJVRQWKHKROGHUDQGLQVWDOOFRUUHFWO\
replaced or they may have been   5HSODFHEDWWHULHVLIWKH\DUHROG
installed incorrectly.
Timer not reset Reset button has built-in time delay. 5HVHWWLPHUE\KROGLQJGRZQUHVHWEXWWRQIRUVHFRQGV
Chlorine taste and /or The filter cartridge is no 5HSODFH);+7&ILOWHUFDUWULGJH
odor in the product water longer removing chlorine
from the water supply.
FXHSC Filter (pleated paper) is ,IFKORULQHUHGXFWLRQLVGHVLUHGFKDQJHWR);+7&ILOWHUFDUWULGJH
installed, which does not remove
chlorine.
Fittings are leaking Not enough sealing tape 8QVFUHZILWWLQJIURPKHDGDQGUHPRYHROGVHDOLQJWDSH$GGQHZVHDOLQJ
between fitting and head on fittings.  WDSHWRWKHILWWLQJ
Fitting has become loose. ,QVWDOOPRXQWLQJEUDFNHWLIQRWXVHG
   7LJKWHQILWWLQJVZLWKZUHQFK
Water dispenses The filter has been installed $WKUHHPRQWKFKDQJHRXWSHULRGLVUHFRPPHQGHG
very slowly for too long.  5HSODFHILOWHUFDUWULGJH
The filter cartridge has  +LJKVHGLPHQWOHYHOVFDQFDXVHSUHPDWXUHFORJJLQJ
become clogged. 5HSODFHILOWHUFDUWULGJH
Fittings are leaking Piping system is not 7KLVILWWLQJLVGHVLJQHGIRUµFRSSHUSLSHRQO\&RQVXOWDOLFHQVHG
between fitting and pipe 3/4”copper pipe.  SOXPEHULIRWKHUSLSLQJLVXVHG
Compression nut has become loose. 7LJKWHQWKHFRPSUHVVLRQQXWZLWKZUHQFKZKLOHKROGLQJRWKHUKDOIRI
    ILWWLQJZLWKVHFRQGZUHQFK
Canister is difficult Inlet water supply still on. 6KXWRIILQOHWZDWHUDQGSXVKUHGSUHVVXUHUHOLHIEXWWRQ
to remove
Internal water pressure has not  3XVKUHGSUHVVXUHUHOLHIEXWWRQ
been relieved.
Leaking between Seal O-ring is missing or damaged. 5HSODFH2ULQJ3DUW+'5,1*
canister and head
Canister is loose. 7XUQRIIZDWHUVXSSO\
   3UHVVUHGSUHVVXUHUHOLHIEXWWRQ
   7LJKWHQFDQLVWHUZLWKFDQLVWHUZUHQFK.
Troubleshooting Tips
Save time and money! Review the chart below
first and you may not need to call for service.