Installation Guide

14
Before you call for service…
Problem Possible Causes What To Do
Small amount of water Inadequate load size for steam  ,IXVLQJWKHSteam Dewrinkle cycle, manually reduce
on floor in front of dryer F\FOHVHOHFWHGH[FHVVVWHDP time. If using the Steam Refresh cycle, add more
condenses inside cabinet and garments to the load.
leaks out
Water on floor in back Loose water hose connection to  7LJKWHQFRQQHFWLRQ 
of dryer valve
Hose missing rubber washer at   ,QVWDOOUXEEHUZDVKHUSURYLGHGZLWKKRVH  
connection with valve
Water drips from door Steam condenses on inner door  7KLVLVQRUPDO 
when opened after
a Steam Cycle
Cannot see steam at Steam released at different   7KLVLVQRUPDO 
beginning of cycle time in cycle
Cannot see steam at any The steam nozzle might be   &DOO800.GE.CARES to order nozzle replacement kit
time during the cycle clogged with debris from your WE25M71 or to request a service technician to replace this
water supply for you.
Garments still wrinkled Too many garments  /RDGIHZHUJDUPHQWVPDQXDOO\LQFUHDVHWLPH  
after steam cycle
Dryer continues to Extended/Dewrinkle Tumble  (QVXUHExtended/Dewrinkle Tumble option is not selected.
tumble after display was selected For the Steam Refresh cycle, Extended/Dewrinkle Tumble
says complete will automatically be turned on and cannot be turned off.
Garments are wet after Lint filter not clean  &OHDQOLQWILOWHU 
Steam cycle
Load is children/infant garments  8VHWKHSteam Refresh cycle.
No numbers displayed Dryer is continuously  7KLVLVQRUPDO:KHQWKHGU\HUVHQVHVDORZOHYHORI
during cycle, only lights monitoring the amount of moisture in the load, the dryer will display the dry time
moisture in the clothes remaining.
Time Remaining The estimated time may change  7KLVLVQRUPDO
jumped to a when a smaller load than usual
lower number is drying
Dryer is running but The Extended/Dewrinkle  7KLVLVQRUPDO'XULQJExtended/Dewrinkle Tumble, the
00 is displayed in Tumble option was chosen time remaining is not displayed. The extended tumbling
Time Remaining    RSWLRQODVWVDSSUR[LPDWHO\PLQXWHVGHZULQNOHPLQXWHV
Clothes are still wet The door was opened mid-cycle.   $GU\F\FOHPXVWEHUHVHOHFWHGHDFKWLPHDQHZORDG
and dryer shuts off The load was then removed from is put in.
after a short time the dryer and a new load put in
without selecting a new cycle
Small load  :KHQGU\LQJLWHPVRUOHVVFKRRVHSpeed Dry or
Timed Dry.
Load was already dry except   &KRRVHSpeed Dry or Timed Dry to dry damp collars
for collars and waistbands and waistbands. In the future, when drying a load with
collars and waistbands, choose More Dry.
Dryer is not level  0RYHGU\HUWRDQHYHQIORRUVSDFHRUDGMXVWOHYHOLQJOHJV
as necessary until even.