Product Manual

GE HEALTHCARERAFT VOLUSON® P8 / VOLUSON® P6

DIRECTION 5450839-100, REVISION 5 DRAFT (JANUARY 17, 2013) BASIC SERVICE MANUAL

7-4 Section 7-2 - Collect Vital System Information

7-2-1 Request for Service (RFS)

There are two possibilities to contact GE:

• by means of the GE “Remote Status Icon” that is displayed on the bottom of the screen.

• via the System Setup - SERVICE

page

1.) Press the F2

key on the control panel.

2.) In the “Utilities” menu select SYSTEM SETUP to invoke the setup desktop on the screen.

3.) On the left side of the screen select ADMINISTRATION and then click the SERVICE tab.

4.) Enter the password SHE and click the ACCEPT button to display the Service Tools window.

5.) Click the RFS button and fill out the displayed form. (Enter detailed Problem description.)

4.) Click the SEND

button to send the problem description to GE Service/Application representatives.

NOTICE

!! NOTICE:

Service Connectivity has to be checked out once before you can request for service.

i.e., Service platform has to be configured properly; see:

CSD: Configuration on page 7-15.

Move the cursor to the GE icon and press the

left trackball key

(= left-click) to display the

“Request For Service” form (see: Figure 7-2 below).

Figure 7-2 Contact GE - Request for Service

fill out the form

[Send] button

Connection must

Checked out