Installation Guide

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TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Causes What to Do
Leaking water around
the fill cup
Foam in the fill cup from
installing the fill tube.
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it through the back of the
refrigerator, it may have picked
up pieces of foam as it was
pushed through. This foam can
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make sure there are no foam pieces.
Fill tube not correctly seated
in the fill cup.
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opening. See "Mount
the icemaker" in the
Installation Instructions.
Leaking water behind
the refrigerator
House supply not properly
connected to the water
valve.
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water valve. See Water line installation instructions.
Water line not connected to
the water tube inlet.
Check that the plastic water line
running from the valve to
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attached with the water
line.
Slow ice/freezer not cold
enough
Door left open. Check to see if package is holding door open.
Temperature control not set
cold enough.
See About the Temperature Control in the Owner’s
Manual of the refrigerator.
Ice cubes too small/
slow ice
Water shutoff valve
connecting refrigerator to
house water line may be
clogged.
We recommend drilling a 1/4" hole in
the water pipe to connect the water
shut-off valve. Failure to drill a 1/4"
hole may result in reduced ice
production or smaller cubes. See
Installing the water line.
Water line kinked. Check that the plastic water
line running from the valve
to the water tube inlet is
not kinked. See "Connect
the water line" in the
Installation Instructions. A
kink in the water line will
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icemaker.
Ice cubes not landing in
bucket
Icemaker cord causing
icemaker/ bucket
misalignment
Be sure icemaker power cord is in the hook as stated in
the Installation Instructions.
Fill Tube
Fill
Tube
Fill Cup
Water
Tube Inlet
Hose Clamp
Water Line
Drill 1/4" hole
in water pipe
Adhesive-backed
Fasteners for
Water Tube