Use and Care Manual

49-60698 Rev. 7 21
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Causes What to Do
Leaking water around
the fill cup
Foam in the fill cup from
installing the fill tube.
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it through the back of the
refrigerator, it may have picked
up pieces of foam as it was
pushed through. This foam can
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make sure there are no foam pieces.
Fill tube not correctly seated
in the fill cup.
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Leaking water behind
the refrigerator
House supply not properly
connected to the water
valve.
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Water line not connected to
the water tube inlet.
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running from the valve to
the water tube inlet is
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water line.
Slow ice/freezer not cold
enough
Door left open. &KHFNWRVHHLISDFNDJHLVKROGLQJGRRURSHQ
Temperature control not set
cold enough.
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Ice cubes too small/
slow ice
Water shutoff valve
connecting refrigerator to
house water line may be
clogged.
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the water pipe to connect the water
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hole may result in reduced ice
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Water line kinked. &KHFNWKDWWKHSODVWLFZDWHU
line running from the
valve to the water tube
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to the icemaker.
Ice cubes not landing in
bucket
Icemaker cord causing
icemaker/ bucket
misalignment
Be sure icemaker power cord is in the hook as stated in
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Fill Tube
Fill
Tube
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Water
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in water pipe
Adhesive-backed
Fasteners for
Water Tube