JGB660 JGB735 PGB935

 49-2000782 Rev. 3
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Oven light does not
Light bulb is loose or defective. Tighten or replace bulb. See the Maintenance section for
instructions on how to replace the bulb.
Oven will not self-clean The temperature is too high to set
a self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease. 3UHVVWKH Cancel/Off pad. Open the windows to rid the
room of smoke. Wait until the LOCKED light goes off.
Wipe up the excess soil and reset the clean cycle.
Oven not clean after a
clean cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for
a longer period of time.
Strong “burning” or
“oily” odor emitting
from the vent
This is normal in a new oven and
will disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven section.
This is temporary.
Excessive smoking
during broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not open
or LOCKED light is on
when you want to cook.
The oven door is locked because
the temperature inside the oven
has not dropped below the locking
3UHVVWKHCancel/Off pad. Allow the oven to cool below
the locking temperature.
"LOCK DOOR" flashes
in the display
The self-clean cycle has been
selected but the door is not closed.
Close the oven door.
“F— and a number
or letter” flash in the
You have a function error code. 3UHVVWKHCancel/Off pad. Allow the oven to cool for one
seconds and then reconnect power. If the function error code
repeats again, call for service.
Power outage, clock
Power outage or surge Reset the clock. If the oven was in use, you must reset
it by pressing the Cancel/Off pad, setting the clock and
resetting any cooking function.
Lock Controls or
Control Lockout feature
is activated
If LOC ON appears in the display, the range control is
locked. Turn this feature off to use the range. See the
Lock Control feature in the Oven Controls section.
Burners do not light Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or
turned on.
See the Installation Instructions that came with your
A fuse in your home may be blown
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly. See the Care and Cleaning of the range section.
Burner slots near the electrode, or
the round lighter port on the oval
burner, may be clogged.
Remove the burners and clean them. Check the
electrode area for burned-on food or grease. See the
Care and Cleaning of the range section.
Food residue on electrode Lightly polish flat tip of electrode with nail file or
sandpaper until shiny.