JM250DF

49-2000905 Rev. 0 19
Troubleshooting Tips ... %HIRUH\RXFDOOIRUVHUYLFH
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem Possible Cause What To Do
Surface units will not
maintain a rolling boil
or cooking is not fast
enough.
Improper cookware being used. 8VHSDQVZKLFKDUHIODWDQGPDWFKWKHGLDPHWHURIWKHVXUIDFHXQLW
selected.
In some areas, the power (voltage) may
be low.
Cover pan with a lid until desired heat is obtained.
Cooktop feels hot. Large pans hold heat. Choose a pan that matches the size of the surface unit you are using.
The oven vent is blocked. Pans on the right rear surface unit block air flow from the oven vent and
cause the cooktop to get hot.
Coil surface units do not
work properly.
The surface units are not plugged in
solidly.
With the controls off, check to make sure the surface unit is plugged
completely into the receptacle.
The surface unit controls improperly set. Check to see the correct control is set for the surface unit you are
using.
The drip pans are not set securely in the
cooktop.
With the controls off, check to make sure the drip pan is in the recess
in the cooktop and that the opening in the pan lines up with the
receptacle.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Frequent cycling off and
on of surface units.
Improper cookware being used. 8VHRQO\IODWFRRNZDUHWRPLQLPL]HF\FOLQJ
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking
system from your old oven and therefore
may cook differently than your old oven.
For the first few uses, follow your recipe times and temperatures
carefully. If you still think your new oven is too hot or too cold, you
can adjust the temperature yourself to meet your specific cooking
preference.
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Food does not bake
properly.
Oven controls improperly set. See the Cooking Modes section.
Rack position is incorrect or rack is not
level.
See the Cooking Modes section and Cooking Guide.
Incorrect cookware or cookware of
improper size being used.
See the Cookware section.
Oven temperature needs adjustment. See the Special Features section.
Ingredient substitution. Substituting ingredients can change the recipe outcome.
Food does not broil
properly.
Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ
Aluminum foil used on the broiling pan and
grid has not been fitted properly and slit as
recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage) may be
low.
Preheat the broil element for 10 minutes.
Door not open to the broil stop position as
recommended.
Make sure door is open to broil stop when broiling.
Oven temperature too hot
or too cold.
Oven temperature needs adjustment. See the Special Features section.
Oven does not work or
appears not to work.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. See the Oven Controls section.
Oven is in Sabbath Mode. Verify, that the oven is not in Sabbath Mode. See the Special Features
section.
“Crackling” or “popping”
sound.
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range making
a "clicking" noise when
using my oven?
Your range cycles the heating elements by
turning relays on and off to maintain the
oven temperature.
This is normal.
TROUBLESHOOTING TIPS