Use and Care Guide

30 49-2000867 Rev. 2
Problem Possible Cause What To Do
Food does not broil
properly
Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. Useapanspecificallydesignedforbroiling.
Aluminum foil used on the broiling pan
and grid has not been fitted properly and
slit as recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage) may
be low.
Preheat the broil element for 10 minutes.
Oven temperature too hot
or too cold
Oven temperature needs adjustment. See the Special Features section.
Oven does not work or
appears not to work
Plug on range is not completely inserted
in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. SeetheUsingtheOvensection.
Oven is in Sabbath Mode. Verify,thattheovenisnotinSabbathMode.Seethe
Special Features section.
“Crackling” or “popping”
sound
This is the sound of the metal heating
and cooling during both the cooking and
cleaning functions.
This is normal.
Why is my range making
a "clicking" noise when
using my oven?
Your range cycles the heating elements
by turning relays on and off to maintain
the oven temperature.
This is normal.
Clock and timer do not
work
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely inserted
in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Oven controls improperly set. See the Oven Control section.
Storage drawer won’t
close
Power cord may be obstructing drawer in
the lower back of the range.
Reposition the drawer and power cord. See the Storage
Drawer Removal instructions in the Care and cleaning of the
range section.
Rear drawer support is on top of the
guide rail.
Reposition the drawer. See the Storage Drawer Removal
instructions in the Care and cleaning of the range section.
Oven door is crooked The door is out of position. Because the oven door is removable, it sometimes gets
out of position during installation. To straighten the door,
re-install the door. See the "Lift-Off Oven Door" instructions
in the "Care and Cleaning" section.
Oven light does not work Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean The temperature is too high to set a self-
clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
The probe is plugged into the outlet in
the oven.
Remove the probe from the oven.
Oven will not steam clean. Display flashes HOT. Allow the oven to cool to room temperature and reset the
controls.
Oven controls improperly set. SeetheUsingSteamCleansection.
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Excessive smoking during
clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the
room of smoke. Wait until the LOCKED light goes off. Wipe
up the excess soil and reset the clean cycle.
Troubleshooting Tips ... Before you call for service
TROUBLESHOOTING TIPS