ProBridge Ethernet User Manual
ii ATM ProBridge User Manual Copyright Copyright © 2006, GE Security Inc. All rights reserved. This document may not be copied or otherwise reproduced, in whole or in part, except as specifically permitted under US and international copyright law, without the prior written consent from GE. Document number/ 0150-0315A (March 2006). Disclaimer THE INFORMATION IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE.
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Conventions used in this document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Safety terms and symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv ProBridge Ethernet User Manual
1 Introduction This is the GE ProBridge Ethernet User Manual for model PBe. This document includes detailed instructions explaining: • • how to setup and install the PBe ProBridge and how to connect to single or multiple ATM sites. There is also information describing how to contact technical support if you have questions.
2 ProBridge Ethernet User Manual Conventions used in this document The following conventions are used in this document: Bold Menu items and buttons. Italic Emphasis of an instruction or point; special terms. File names, path names, windows, panes, tabs, fields, variables, and other GUI elements. Titles of books and various documents. Blue italic (Electronic version.) Hyperlinks to cross-references, related topics, and URL addresses. Monospace Text that displays on the computer screen.
3 Overview The PBe is a specific ProBridge unit for interfacing the DVR family of digital video multiplex/recorders to financial institution automated teller machines (ATMs). The PBe supports Ethernet network communications. Note: The PBe operates in an NTSC environment (120 VAC/60 Hz) or a PAL environment (220 VAC/50 Hz) provided the correct unit is ordered. Compatibility The PBe is compatible with all of the following DVR products: • • • • • DVMRe, version 3.07 and above. DVMR-eZ, version 3.
4 ProBridge Ethernet User Manual Product contents The PBe system consists of the ProBridge unit, this manual, an Ethernet cable, a PBe to DVR cable, a PBe to PC cable, and a power supply, as shown in Figure 1. Figure 1. Product contents 4310-0040 Ethernet cable PBe ProBridge 4310-0034B PB3 to DVR cable Power Supply 0150-0315 ProBridge Manual 4310-0061A PBe to PC cable Inspect the package and contents for visible damage.
5 Installation environment Power. Ensure that the installation site’s AC power is stable and within the rated voltage of the external power supply. If the site’s AC power is likely to have spikes or DIPs, use power line conditioning or an uninterruptible power supply. Temperature. Observe the unit’s ambient temperature specifications when choosing a location for the unit. Extremes of heat or cold beyond the specified operating temperature limits may cause the unit to fail.
6 ProBridge Ethernet User Manual 4310-0007 120 VAC power supply Power supply input • • • Voltage: 120 VAC Tolerance: ± 10% Frequency: 60 Hz Power supply output • • • • Voltage: 12 VDC Current: 110 mA Power: 1.3 watts Connector: 2.1 mm female barrel. Center positive. 4310-0008 220VAC power supply Power supply input • • • Voltage: 220 VAC Tolerance: ± 10% Frequency: 50 Hz Power supply output • • • • Voltage: 12 VDC Current: 110 mA Power: 1.3 watts Connector: 2.1 mm female barrel. Center positive.
7 Installation Before installation, please familiarize yourself with the PBe and its typical system layout. PBe components Figure 2.
8 ProBridge Ethernet User Manual Typical system layout The following figure shows a typical multiple ATM layout. Figure 3.
9 Installation overview The basic steps required to install the PBe are: 1. Physically connect the PBe interface to the network switch or hub and the DVR using the supplied cables. 2. Program monitor mode to on by setting SW1 switches 1 to 4. See SW1 switches 1 to 4 on page 20 for the switch settings. 3. Program the camera number to be associated with the ATM’s transaction data to the PBe. See SW1 switches 5 to 8 on page 21. 4. Program the DVR to record in the way desired for your specific site.
10 ProBridge Ethernet User Manual Required DIP switch information Important switch assignments Table 1. Important switch assignments SW1 1-4 Special functions SW1 5-8 Camera assignment SW3 1-8 Device type Default switch settings Table 2.
11 setting switches 5-8 on SW1. See SW1 switches 5 to 8 on page 21. 2. Connect the PBe to the network switch or hub using the supplied 4310-0040 Ethernet cable. 3. Connect the PBe to the DVR using the supplied 43100034 cable. Plug one end into port 1 of the PBe and the other end into the RS-232/2 port of the DVR. 4. Program the DVR for the desired recording functions based upon the presence of transaction text. In addition, make sure the RS-232/2 port is set for a 57600 baud rate.
12 ProBridge Ethernet User Manual Programming After you install the PBe, you need to program the ProBridge for operation. This is accomplished by using HyperTerminal or manually setting the DIP switches. HyperTerminal configuration You will need the following equipment to program the PBe using HyperTerminal: • • A PC or laptop computer with a COM port and Windows 98/NT/200/XP installed and operational. The supplied 4310-0061A PB3 to PC (DB9F to DB9F) cable.
13 Figure 4. Laptop connected to PBe 4. The Connection Description dialog box will display. Type in a name for this session (PBe) and click OK. 5. The Connect To dialog box display. Select the COM port you are connected to in the Connect Using drop-down list. 6. The COMx Properties dialog box will display. Select the following settings to complete the HyperTerminal setup: • • • • • Bits per second = 57600 Data bits = 8 Parity = none Stop bits = 1 Flow control = none 7. Click OK.
14 ProBridge Ethernet User Manual Figure 5. HyperTerminal programming mode 2. Press the Enter key twice to bring up the Main Menu. Figure 6.
15 Main Menu There are five menu selections on the Main Menu: • • • • • Exit - Exits the maim menu and saves any changes. PBe Set-up - provides IP address setup and Ethernet device selection. Terminal IP/Camera Set-up - Enables or disables the IP camera and provides addressing options. Monitor Mode - Toggles Ethernet monitoring On or Off. Toggle Analyzer Mode - Used for Technical support only. PBe Set-up menu Selecting option #2 from the main menu launches the PBe Set-up menu. Figure 7.
16 ProBridge Ethernet User Manual the list will be selected. The PBe supports the following Ethernet devices: • • • • Note: Generic interface Native ATM messages (FC) Verifone POS Ethernet data analyzer The Ethernet device can also be selected by DIP switch. See SW3 switches 1 to 8 on page 22. Terminal IP/Camera Set-up menu Selecting option #3 from the main menu launches the Terminal IP/Camera Set-up menu. Figure 8.
17 4. The camera/terminal will redisplay with the new information. 5. Pressing the enter key will terminate the camera/terminal IP set-up and return you to the previous menu. Figure 9. The camera/terminal IP table Option #3 lets you enable/disable the Use IP for Camera command. When set to Enabled the PBe will search the incoming UDP and TCP packets for a match of IP addresses. Depending on the Device setting the PBe will parse the data received in that packet and send it to the associated camera number.
18 ProBridge Ethernet User Manual ins entered followed by the enter key. Changing the selection to on allows the PBe to monitor the incoming Ethernet packets. Note: Monitor mode should be turned off before upgrading the PBe. In some cases whenever SW3 is used to select the Ethernet Device, monitor mode will automatically be turned on. Analyzer Mode menu This menu is used for troubleshooting only. Do not use unless requested by a qualified technician.
19 3. Set the DIP switches per the tables in DIP switch settings on page 20 to match the changes desired. 4. Reconnect the PBe to the DVR. 5. Reapply power to the PBe.
20 ProBridge Ethernet User Manual DIP switch settings This chapter deals in detail with the DIP switch settings. The PBe must be re initialized before any changes to the switch settings will be recognized. SW1 switches 1 to 4 Switches 1 to 4 on SW1 are for turning monitor mode on or off. Table 3.
21 SW1 switches 5 to 8 Switches 5 to 8 on SW1 are for associating a specific camera on the DVR to the PBe. Table 4.
22 ProBridge Ethernet User Manual SW3 switches 1 to 8 The switch positions on SW3 are for selecting the Ethernet device type. Table 5. SW3 switches 1 to 8 - Device type SW3 Switch function 1 2 3 4 5 6 7 8 Ethernet Analyzer U U U U U U U U Generic U U U U U U U D Native ATM U U U U U U D U Verifone POS U U U U U U D D These switches are reserved for technical support. Do not use.
23 Accessing the Webserver The PBe has a built-in webpage for simple configuration changes and remote upgrade. To access the webpage do the following: 1. Obtain the IP addresses for the PBe. The default address are: • • • IP Address: 3.112.55.79 Subnet mask: 255.255.254.0 Gateway address: 3.112.54.1 2. Connect an Ethernet cable from the Ethernet port on the PBe to a PC or hub. 3. Launch a WebBroswer program like Microsoft Explorer. 4. Enter the IP address of the PBe in the address bar of the browser. 5.
24 ProBridge Ethernet User Manual Figure 10. The PBe home page Click on any of the hyperlinked text to navigate to that feature’s page.
25 Troubleshooting Use the table below to solve some of the most common problems Table 7.
26 ProBridge Ethernet User Manual Technical specifications PBe General Housing: Metal enclosure Dimensions: 4 x 7 x 1.5 in. (100 x 175 x 38 mm) Weight: 5.2 oz. (161 g) Color: Black Environmental Operating temperature: 0 to 40º C. Relative humidity: 10 to 80%. Storage: 10 to 95% Electrical AC power: Included external power supply Voltage range: 110 to 240 VAC ±10% Current: 200 mA DC power: DC jack, positive center Power supply voltage: 12 VDC Current: 110 mA Power consumption: 1.
27 Cable Specifications PBe to DVR Part number: 4310-0034B Communication type: RS-232 Connector type: RJ45 Length: 5 ft. (1.52 m) Figure 11.
28 ProBridge Ethernet User Manual PBe to PC Part number: 4310-00061 Communication type: RS-232/Null Modem Connector type: DB9-F, DB9-F Length: 6 ft. (1.82 m) Figure 12.
29 PBe Ethernet cable Part number: 4310-0040 Communication type: Ethernet Connector type: RJ45, RJ45 length: 6 ft. (1.83 m) Figure 13.
30 ProBridge Ethernet User Manual Contacting technical support For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, you may contact technical support during normal business hours (Monday through Friday, excluding holidays, between 6 a.m. and 5 p.m. Pacific Time). Table 8. Sales and support contact information Sales Phone Technical support Toll-free: 888.GESECURity (888.437.
