Instructions

Photos
You can do standard file manipulation for each of the files within the folder e.g. View, Rename,
Delete, Sort, Copy, Move, Details, Send
Telephone cannot be switched on
• Check battery is inserted and check that it is inserted correctly
Nothing appears on the display
• Check the handset is switched on
• Check the battery and SIM are inserted correctly
Display is locked when the telephone is switched on
• Enter the PUK to unlock the SIM
No signal icon is displayed
• There is no network connection. Move around to try and get to an area where there may
be coverage
• Contact your service provider
Message to say that a function is not possible
• Your service provider might not provide the function in question or you may need to
subscribe to that service. Contact the service provider.
No display during the charging process
• The battery charge is very low. Wait a few minutes.
“Insert Sim” or “Limited Service” message is displayed
• Ensure the SIM is inserted correctly
The battery is discharged quickly or cannot be charged at all.
• Charge the battery for 4 hours
• Place the phone correctly in the charging unit or connect the charging unit properly. Clean
the contact surfaces on the mobile phone and charging unit with a soft, dry cloth.
• Try a new battery
Unable to Charge the phone
• Check the adaptor connections
• If temperature is below -10 or higher than 55 move to a place without such extremes of
temperature
• Try a new battery
Failure to link to the network
• The signal is too weak, or there may be some radio interference
• Is the SIM card installed incorrectly or damaged? If the SIM card is damaged, please ask
your service provider for a replacement.
Cannot make a Call
• Check that mobile fees have been paid
• Check that the SIM card is valid
• Check if fixed dialling is set
• Ensure you have pressed the green dial button
• Is the SIM card registered to the network
• Is the bar outgoing calls feature enabled
• There may be a problem with the network, call your service provider
• Check the service provider number, local area number or NMC number (see Handset
Settings)
Cannot answer a call:
• Check that mobile fees have been paid
• Check that the SIM card is valid
• Check if fixed dialling is set
• Is the bar incoming calls feature enabled
• Is the call diverting function enabled
The keys appear to be locked
• Power the phone off and then on
Caller Number is not displayed
• Ensure you have subscribed to the Caller ID service. Contact your service provider
• The caller may have withheld their details