Operation Manual
63
• Place the phone correctly in the charging unit
or connect the charging unit properly. Clean
the contact surfaces on the mobile phone and
charging unit with a soft, dry cloth.
• Try a new battery.
Failure to link to the network
• The signal is too weak, or there may be some
radio interference.
• Is the SIM card installed incorrectly or
damaged? If the SIM card is damaged, please
ask your service provider for a replacement.
Cannot make a Call.
• Is the SIM card registered to the network?
• Is the bar outgoing calls feature enabled?
• There may be a problem with the network, call
your service provider.
• Check the service provider number, local area
number or NMC number (see Handset
Settings).
Cannot answer a call.
• Is the bar incoming calls feature enabled?
• Is the call diverting function enabled?
The keys appear to be locked.
• Power the phone off and then on.
Caller Number is not displayed.
• Ensure you have subscribed to the Caller ID
service. Contact your service provider.
• The caller may have withheld their details.
TROUBLESHOOTING