i-650 Product Information Guide
Welcome. You are using Color DECT Bluetooth phone with iPhone charger. This guide contains helpful information that enables you to enjoy all of the features of your phone.
Introduction Thank you for purchasing the color DECT BT phone. Your new DECT (Digital Enhanced Cordless Telecommunications) can connect to an iPhone with Bluetooth function, which enables you to make calls through cell phone lines and landline. Enjoy these additional features, as well: y y y y y y y y Large displays and accessible menus. Color display - Customizable with wallpapers and backgrounds. iPhone charger - Charge an iPhone using a port on your new phone.
Warnings Your DECT BT phone has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions that you should take to avoid hurting yourself or damaging the unit: y Read the instructions in this handbook carefully. Be sure to save it for future reference. y Read and follow all warning and instruction labels on the equipment itself.
Don't expose the cordless telephone to excessive vibrations or dusty, rainy places. y Never try to disassemble or service the equipment by yourself (aside from the routine maintenance described in this handbook). Doing so immediately voids the warranty, and you can cause damage requiring extensive repair work. Always contact your local dealer for assistance. y Handle the batteries properly. Particularly, strictly follow the directions stated in this guide.
Contents Chapter 1: Getting Started 8 10 11 13 14 15 15 16 16 17 18 18 19 Features List Phone Layout Key Functions Handset Screen Package Contents Connecting Installing the Batteries Charging Turning On or Off the Phone Registering a New Handset Deactivating a Handset Choosing the Dialing Mode Setting Date & Time Chapter 2: Bluetooth 21 21 23 23 Pairing with an iPhone Connecting an iPhone Disconnecting an iPhone Removing a Paired iPhone Chapter 3: Basic Functions 25 27 28 28 29 29 29 30 30 30 31 Making
31 32 32 33 Temporary Tone-Dial Switchover Intercom Transferring Calls between Handsets Three-way Conference Calling Chapter 4: Display and Sound 34 34 35 35 36 37 38 38 Display Contrast Wallpaper Background color Handset Name Ring Setting Key Tone Power Off Tone Charging Tone Chapter 5: Call Logs 40 42 Answered or Missed Calls Dialed Calls List Chapter 6: Contacts 44 45 46 47 48 49 Storing Contact Entries Character Map Reviewing or Dialing a Number in Contacts Speed Dial Editing or Deleting Contacts
58 59 Alarm Sleep Mode Chapter 9: Menu Structure Chapter 10: Additional Information 63 65 Troubleshooting Technical Specifications SAFETY INFORMATION GUARANTEE RECYCLING DIRECTIVES 7
Chapter 1: Getting Started Features List Color DECT BT Phone y y y y y y y y y y y y y y y y y y y y y y y y y y y 1.8G/1.9G DECT and 2.4G Bluetooth Charging cradle for iPhone 3G/3GS/4/4S Bluetooth connection Receives and makes landline and cell phone calls Rotated charging cradle Reduce cellphone radiation Call switch between DECT phone and your iPhone 1.
y y y y y y y y y Internal calling Password protection Mute function Real clock (12-hour or 24-hour) Keypad lock Redial, Flash, Pause Preparation dialing Sleep mode selection Alarm Landline y y y y y y FSK/DTMF Caller ID Incoming call indicator Private/Out of area notification Message waiting notification Selectable dialing mode Selectable Flash time 9
Phone Layout Handset Earpiece Navigation keys LCD Screen (1.
Key Functions Press to enter # or to switch between upper case and lower case letters in the English mode. Press and hold to turn on or off the keypad lock function. Select keys: Press to perform the function listed above the key. Press to turn on the phone. If you press and hold, the phone turns off. While navigating through menus, briefly press it to cancel your input and return to the main screen. During a call, briefly press it to end the call. Press to place and answer landline calls.
Select Keys Press the left or right button to initiate the function shown above it, on the display. Left: Menu / Select / OK / Save / Option Right: Contacts / Back / Cancel / Pause / Redial / Delete Contacts Back Cancel Delete Pause Redial Select Save Option OK Menu Enter the Contacts list. Return to the previous menu. Cancel your setting. Clear digits or characters. Insert a pause while dialing a number. Redial the last-dialed number. Select the highlighted menu item. Save a contact number.
Handset Screen The screen shows various icons. Signal strength. The greater the number of bars, the stronger the signal. The landline is engaged. The cellphone line is engaged. or Indicates the case in which letters will be entered (upper case or lower case). Indicates that only digits can be entered. Battery charge level. Fully charged status/ Low battery/ Very low battery warning Ringer volume is deactivated. Sleep mode is activated. Alarm clock is set.
Package Contents Once you have unpacked your phone, make sure that you have all of these parts. If any component is missing or broken, please call your dealer. y 1 Handset y 1 Base with iPhone charger y 1 Quick guide y 1 Information guide y 2 Ni-MH Batteries y 1 Switching power supply y 1 Line cord y 4 Rubber cushions *The shapes of the plug varies according to each country's specification.
Connecting 1. Connect the plug of the power supply to the power jack of the base, and then plug the power supply into a standard AC wall outlet. 2. Connect one end of the phone line cord to the phone line jack on the base, and then connect the other end to a standard phone wall outlet. To AC wall outlet To phone wall outlet Installing the Batteries Rechargeable Ni-MH batteries (AAA size, 1.2V, 800mAh) come with your phone. Install the batteries before use. 1.
Notes: y Replace batteries if they don't recover their full storage capacity after recharging. y When replacing the batteries, always use high quality NiMH re-chargeable batteries. Never use other types of batteries. Charging DECT Phone & iPhone Before initial operation, fully charge the DECT phone for 15 hours or more. To charge the DECT phone or iPhone, simply place it on the base. Notes: y When charging, the bars in scroll.
Note: y Nothing appears on the screen when the battery power is very low. Fully charge the handset before use. Registering a New Handset To share your phone line with other people, you can register up to 5 handsets to your base. To do this, assign a new number to each handset that you register. The supplied handset is already registered with the number 1, appearing as 1. For security reasons, the registration procedure can only be performed by people who are close to your base and know the REGISTER PIN.
Note: y To extend radio coverage, a handset can be registered to up to 4 different base units. A base can be used with up to 5 handsets, and one base can connect to only one handset at a time. Deactivating a Handset If necessary, you can clear a handset’s registration, but you cannot deactivate the handset that you are using. 1. Press beneath Menu to display the main menu items. 2. 3. 4. to choose (Base), then press Press beneath Select.
2. 3. Press to choose (Base), then press beneath Select. Enter the current base PIN (the default is 1590) and press beneath OK. 4. to choose Dial mode, then press Press Down beneath Select. The current setting appears. 5. Press Left then press or Right to choose DTMF or PULSE, beneath Save to confirm. Setting Date & Time Your phone can display the current date and time. You must set the correct date and time to indicate when calls or messages are received. 1. Press items. 2. Press 3. 4. 5.
y When setting the month, you can enter 1 digit or 2 digits at a time, but it is displayed in 2-digit format. (For example: For August, you can enter 8 or 08 in the month field, but the display shows "08".) y After the time setting, press beneath Select to set the date. During the date setting, press Left time setting. y to switch to If your service uses the FSK standard, the date and time is automatically set when you receive a call to this unit.
Chapter 2: Bluetooth Pairing with an iPhone To use an iPhone with your DECT phone, you must first pair and connect the iPhone with the DECT phone. 1. Turn on the Bluetooth feature of your iPhone. Click Settings, General, Bluetooth and OFF, then the iPhone searches for available devices. 2. Press beneath Menu to display the main menu items. 3. 4. 5. to choose (Bluetooth), then press Press beneath Select. Press beneath Select to choose Add device. The LCD shows Please wait..., and the Bluetooth LED flashes.
2. Click Not Connected to the right of i-650 to connect the iPhone to the DECT phone. When the connection is successful, Connected appears. Method 2: Using the DECT Phone Menu 1. Press items. 2. Press 3. to choose Device list, press Press Down beneath Select. The display shows all devices that have been paired 4. 5. beneath Menu to display the main menu to choose beneath Select. (Bluetooth) , then press before. Press Up or Down to choose the beneath Select.
Note: y If you switch off the Bluetooth function on the iPhone then switch on, you must connect it again. Disconnecting an iPhone 1. Press items. 2. to choose Press beneath Select. 3. Press Down to choose Device list, press beneath Select. The display shows all devices that have been paired 4. 5. beneath Menu to display the main menu (Bluetooth), then press before. Press Up or Down to choose the beneath Select. desired device, press Press beneath Select to choose Disconnect.
3. 4. Press Down to choose Device list, and then press beneath Select. The display shows all devices that have been paired. Press Up or Down to remove, and then press 5. 6. to choose the one you want beneath Select. to choose Remove, and then press Press Down beneath Select. The display shows Remove ? beneath Select to confirm. After iPhone. Press successful operation, a confirm tone occurs. In your iPhone, delete the DECT Bluetooth information.
Chapter 3: Basic Functions Making a Call When you dial, up to 25 digits appear on the screen. If the number is longer than 16 digits, the digits become smaller to accommodate the whole number. You can place your calls in two ways: Traditional Mode 1. 2. 3. Pick up the handset and press to engage the line. appears. You hear a dial tone, and Dial a telephone number. The number appears on the screen. When you hear your called party, speak with a normal voice. To end the call, press base.
3. When the number correctly appears, press out through a landline. to dial it to dial through your iPhone. Or press Note: The DECT phone must first be connected to the iPhone via Bluetooth. For more details please refer to Bluetooth section. Call Switching between the DECT Phone and an iPhone During a call, you can switch between your DECT phone and your iPhone. 1. During a cell line call using the DECT phone, click the on the display of the iPhone, then click . The call switches to the iPhone.
Important Note: When making/answering a call by iPhone, if you go away from the base of DECT phone (longer than 10 meters), and then get closer to the base again, the call will be switched to the connected DECT phone. At this time, you could have the following selections: Method 1: Lift the handset of DECT phone, then press the call. to continue Method 2: Click on the display of the iPhone, then click . The call switches to the iPhone again.
To end the call, press or replace the handset on the base. Note: y The caller is identified only if your telephone network and the caller's network supports the service. However, a caller can still hide his/her number. Using the Speakerphone During a call, you can turn on the speakerphone that is built into the handset. You can simply put your handset on a surface (e.g. a desk) and enjoy the comfort of a handsfree conversation. To turn on the speakerphone, press appears. during a call.
Muting a Call During a conversation, you can temporarily mute the microphone so that the party on the other end of the line cannot hear you. You can still hear the other party. This enables you to converse privately with someone near you. To mute your microphone, press the Right conversation: during the appears. To unmute the microphone, press the Right disappears. : Last Number Redial Your phone allows you to quickly redial the last dialed number. Pick up the handset and press to engage the line.
To initiate any of these functions, press engaged. while the line is Using a Pause A pause is useful when you access an interactive voice response system, such as an automated banking system. A pause provides a delay of 3 seconds. After you dial a number and press , if you need to insert a beneath Pause. 3-second pause, press Out of Range Indicator The bars to the right of show the signal strength received from the base.
To unlock the keys, press and hold disappears from the display. until Paging You can page the handset from the base by making the handset ring with a special ring. It's useful to locate a lost handset or call the user who currently has the handset. To send the paging signal, briefly press , located on the base. All handsets registered with the base ring for 15 seconds. To stop the paging signal before 15 seconds have passed, press or any keys on the handset.
1. Pick up the handset and press to engage the line. 2. Press and hold until "-" is displayed: your DECT phone is temporarily in the tone dial mode. 3. Enter the number of the service that you need to access. 4. When you hang up, the phone automatically returns to the pulse mode. Intercom If you connected more than one handset to a base (you can connect up to 5 handsets to the same base), you can have a conversation between two people using two different handsets. 1.
1. When you are connected to an external call, press Left key and the number of the handset that you want to contact (from 1 to 5). 2. If the called party can answer your call, he/she can press 3. If you want to cancel the transfer before the called party and start talking. answers, press Left . The call transfer is cancelled. Three-way Conference Calling When you have an external call and an intercom call in progress, you can set up a three-way conference call, like this: Press call.
Chapter 4: Display and Sound Display Contrast This adjustment enables you to optimize the visibility of the display by changing its contrast according to environmental conditions. beneath Menu to display the main menu 1. Press items. 2. Press to choose beneath Select. 3. Press beneath Select again to choose Contrast. The current setting appears. 4. Press repeatedly to choose among the 11 available contrast levels, then press beneath Select. (Display), then press Wallpaper 1. Press items.
4. Press to choose among 12 pre-defined wall paper . images, then press the Left Background color 1. Press items. beneath Menu to display the main menu 2. Press to choose beneath Select. 3. Press Up or Down to choose Background, beneath Select. The current setting then press appears on the screen. 4. Press press (Display), then press to choose among 9 pre-defined colors, then beneath Select. Handset Name 1. Press items. beneath Menu to display the main menu 2.
4. Press Up or Down beneath Select. to choose "ON", press 5. Enter the name, up to 15 characters long that you want beneath to assign to the handset, and then press Save. 6. Press 7. To deactivate this feature, access the Handset name beneath Select. menu and choose "OFF", press . The handset name appears. Ring Setting You can select unique cell, landline and internal call ring tones and volumes. There are 15 ringtones, and four volume levels. You can also turn off the ringer.
5. Press beneath Select to save the ring tone setting and enter the ring volume setting. 6. Press Left or Right to choose the volume level that you want. Each time you press Left or Right , the handset sounds with the selected volume. 7. beneath Select to save the settings and Press return to the previous menu. Notes: y If you turn off the ringer, when a call comes in, only the incoming call message appears on the display.
4. Press Up or Down to choose "ON" to activate this feature or choose "OFF" to deactivate it, press beneath Select. Note: y For normal use, we recommend that you leave the key tones enabled. This makes the phone easier to use. Power Off Tone When you turn off the handset, it generates a tone. You can disable the tone. beneath Menu to display the main menu 1. Press items. 2. Press the navigation keys to choose beneath Select. (Sound), then press 3. Press Up then press 4.
1. Press items. beneath Menu to display the main menu 2. to choose Press beneath Select. 3. Press Up then press 4. or Down to choose "ON" to activate Press Up this feature or choose "OFF" to deactivate it, and then press beneath Select. (Sound), then press or Down to choose Charging tone, beneath Select. Note: y For normal use, we recommend that you leave the charging tone enabled. This makes the phone easier to use and avoids the risk improper placement in the charging cradle.
Chapter 5: Call Logs Answered or Missed Calls When you receive a call and you subscribe to your network provider’s caller ID service, if the caller's information is transmitted from the network on which the call was made (and the caller doesn't hide it), the caller's phone number is displayed. Additionally, you miss calls "Missed calls" followed by the number of missed calls (01, 02, etc.) and the icon appears.
, and numbers received via cellphone line appear with 4. . Scroll through the relevant calls list using Up or until you find the desired number, and then Down beneath Select. The date/time that you press received the call appears. 5. To dial a number through your landline, press it through your iPhone using or dial . Notes: y At step 3, if the list is empty, "No record." appears. y When "Missed calls xx" appears, you can press the OK key to access the Incoming Calls list.
2. Press beneath Select to display the call information. 3. Press beneath Select to display the option menus. 4. Press Up or Down to choose the desired option: y Add to contacts - allows you to save the number in the contacts list. If the number is longer than 16 digits, you can store only first 16 digits of the number. y Delete - deletes the selected number. y Delete all - allows you to delete the whole incoming calls list (a prompt confirms your intent).
Press to dial it via your landline or dial it via your iPhone using 5. Press 6. Press Up y . beneath Select to display the option menus. or Down to choose the desired option: Add to contacts - allows you to save the number in the contacts list. If the number is longer than 16 digits, only the first 16 digits are stored. y Delete - deletes the selected number. y Delete all - allows you to delete the entire dialed calls beneath list (a prompt confirms your intent).
Chapter 6: Contacts You can store frequently used numbers so that you can easily make a call without having to remember or enter the phone number. You can store up 200 entries in your contact list. Storing Contact Entries Method 1: Using the Contacts Menu 1. Press items. beneath Menu to display the main menu 2. Press beneath Select to choose (Contacts), then press beneath Select to choose Home. 3. Press Up then press 4. Enter a name. For additional details, please see the "Character Map". 5.
7. Use the same method to associate a picture with this number, press beneath Save to confirm. Notes: y or changes to At step 5, that you can only enter digits. y If you make a mistake while entering a number or name, press beneath Delete to clear the last character. You or Right can also use Left incorrect characters, then press clear them. . This indicates to navigate to beneath Delete to Method 2: In Standby Mode 1. Enter a phone number, then press 2.
Notes: beneath Delete. y To delete letters, use y If you want to shift the case while entering letter, press . y When entering the same letter twice or a different letter on the same key, wait for a few seconds for the cursor to move automatically, and then select the next letter. Reviewing or Dialing a Number in Contacts You can search stored contacts by entering the first characters of their names (alphabetic search). You can also scroll through the entire list without accessing the Contacts menu.
2. Press beneath Select to choose (Contacts), then press beneath Select to choose Home. 3. Press 4. Enter the first few letters of the name by using the beneath Select. The alphanumeric keys, and press details appear. 5. Press beneath Select to access View. to dial the number through your landline or dial it through your iPhone with . Method 2: Searching by Scrolling the Contacts List 1. Press beneath Contacts. The entire list appears in alphabetical order. 2.
Storing Speed Dial Numbers 1. Press items. beneath Menu to display the main menu 2. Press beneath Select to choose (Contacts), then press beneath Select to choose Home.. 3. or Down to choose Speed dial, then Press Up beneath Select. press 4. or Down to select the Repeatedly press Up desired location (KEY 1~KEY 9), and then press beneath Modify. 5. You can press Up or Down desired entries, and then press 6. Press to scroll to the beneath Select. beneath Select again to confirm.
2. Press beneath Select to view the details of the selected entry. 3. Press 4. beneath Select to display the option menus. or Down Press Up to choose the desired option: y Edit - allows you to edit the selected entry. y Delete - deletes the selected entry. y Delete all - deletes all of the contact entries. iPhone's Contacts Update 1. Press items. beneath Menu to display the main menu 2. Press beneath Select to choose then press Up Cell 2.
Chapter 7: Settings Changing the Handset & Base PIN Base and handset PINs are required to protect your phone against unauthorized use. They are set to 1590 at the factory. You can change the PINs as follows: Handset PIN 1. Press items. beneath Menu to display the main menu 2. to choose Press beneath Select. 3. Press 4. Enter the current PIN code, then press beneath OK. 5. Enter the new four-digit PIN, and press beneath OK. 6.
2. Press to choose beneath Select. (Base), then press 3. The handset prompts you to enter the current base PIN code (the default PIN is 1590). Use the numeric keys to enter the code and press beneath OK. 4. Press Up then press 5. Enter the new four-digit PIN, and press 6. Enter the new PIN code again to confirm it, then press beneath OK to save the setting. or Down to choose Change PIN, beneath Select. beneath OK.
5. Press . Notes: y appears to the right of the selected base. y If the selected base has not been registered with your handset, "Not registered" appears. y At step 4, if you select "Best base", handset finds the first available unit as you move around.
2. Press to choose beneath Select. (Handset), then press 3. Press Up then press 4. The handset asks you to enter the current handset PIN code (the default PIN is 1590). Use the numeric keys to beneath OK. "Reset ?" appears. enter and press Press beneath OK to confirm. 5. Press or Down to choose Reset handset, beneath Select. . Resetting the Base 1. Press items. beneath Menu to display the main menu 2. Press to choose beneath Select. 3.
Notes: y Be careful! When you reset the handset, you will lose any data stored in it (e.g. Numbers in the incoming and outgoing lists). Jot them down before resetting the handset. y Resetting the base does not affect the handsets registered to the base. Auto Answer You can answer a call by simply picking up the handset from the base, without pressing any key. 1. Press items. 2. to choose Press beneath Select. 3. Press Up then press 4.
2. Press to choose beneath Select. (Handset), then press 3. Press Up or Down to choose Language, then beneath Select. The current language press appears. 4. Press Up or Down to select the language that beneath Select. you want, press Flash Time During a conversation, allows you to access special services offered by your telephone network or to transfer a call to another extension if you are connected to a PABX (Private Automatic Branch of eXchange).
5. Press Left or Right to choose the desired flash beneath Save. You can choose time, then press from 100ms, 120ms, 300ms or 600ms.
Chapter 8: Date and Time Date Format If you have set the date, you can choose the date format. 1. Press items. 2. Press to choose beneath Select. 3. to choose Date format, then press Press Down beneath Select. Three different date formats appear, (MM/DD, DD/MM and MM-DD). 4. or Down Press Up you prefer, then press beneath Menu to display the main menu (Date and time), then press to highlight the format that beneath Select. Time Format If you have set the time, you can choose the time format. 1.
4. Press Up or Down you prefer, then press to highlight the format that beneath Select. Alarm You can set an alarm to ring once or ring in regular intervals about every 10 minutes. Activating the Alarm Feature 1. Press items. beneath Menu to display the main menu 2. to choose Press beneath Select. 3. Press 4. Press Up or Down to choose "ON", and then beneath Select. press 5. Use the numeric keys to enter the time using the HH:MM format. 6. Press 7. Press the Left 8.
Perform steps 1 through 3 from the last section, and then choose "OFF", and then press beneath Select. Notes: y If you selected 12-HOUR in the Time format menu, enter the time in 12h format and use the Up or Down to select AM or PM. y appears on the screen. Sleep Mode This feature enables you to not be disturbed by the ring tone at night. If the sleep mode is activated, the ring volume automatically switches to volume level 1 during the period of time that you set. 1. Press items. 2.
Note: y appears to the right of mode and set an alarm.
Chapter 9: Menu Structure Bluetooth Add device Device list Display Sound Contrast Wallpaper Background Handset name Cell ringtone PSTN ringtone INT ringtone Key tone Power off tone Charging tone Call logs Missed calls Answered calls Dialed calls 61
Contacts Home Cell 1 Cell 2 Handset PIN code Register Select base Reset handset Auto answer Language Base PIN(1590) Date and time Flash time Dial mode Release handset Change PIN Base reset Set Clock Date format Time format Alarm Sleep mode 62
Chapter 10: Additional Information Troubleshooting Symptom The handset doesn't turn on. Solution Try charging the handset for a few minutes, then remove it from the base. If it still doesn't turn on, check the battery installation. If these efforts are unsuccessful, try replacing the batteries. Contact an authorized service center. The handset works, but it doesn't access the base unit. The handset works and it accesses the base unit, but no dial tone is heard.
The handset works perfectly, but it doesn't ring with incoming calls. The handset can only receive calls. The keypad locked. The phone doesn't work properly with some special services or if it is connected to an exchange extension (PABX). The battery charge level is very low. After switching off the Bluetooth feature on the iPhone then switching on, the phone loses the connection with iPhone.
Technical Specifications Frequency Range Channels RF Carrier Power Modulation Frequency Stability Charging time Ambient temperature Humidity Size (mm) Power supply 1,88 ~1,90 GHz 120 Duplex channels <250 mV GFSK < 50 KHz 15 hours Normal: 15℃ ~ 35℃, Extreme: 0℃ ~ 40℃ 0%~90% Base: 179 x 106 x 43; Handset: 162 x 50 x 24 Base input: 6V, 700/300 mA； Handset input: Ni-MH 1.2V x 2, 800mAh - Design and specifications are subject to change without notice.
SAFETY INFORMATION General Only use the power supply included with the product. Do not open the unit. Contact the helpline for all repairs. The phone is capable of amplifying sounds to a loud volume. It is important to instruct all potential users of its proper operation. It is advised to adjust the volume control to its minimum level (Low) when not in use and alert other users that hearing damage can potentially result from misuse Cleaning Clean the telephone with a soft cloth.
GUARANTEE From the moment your Geemarc product is purchased, Geemarc guarantee it for the period of one year. During this time, all repairs or replacements (at our discretion) are free of charge. Should you experience a problem then contact our help line or visit our website at www.geemarc.com. The guarantee does not cover accidents, negligence or breakages to any parts. The product must not be tampered with or taken apart by anyone who is not an authorized Geemarc representative.
Electrical connection: The apparatus is designed to operate from a 230V 50Hz supply only. (Classified as ‘hazardous voltage’ according to EN60950 standard). The apparatus does not incorporate an integral power on/off switch. To disconnect the power, either switch off supply at the mains power socket or unplug the AC adaptor. When installing the apparatus, ensure that the mains power socket is readily accessible.
RECYCLING DIRECTIVES The WEEE (Waste Electrical and Electronic Equipment) has been put in place for the products at the end of their useful life are recycled in the best way. When this product is finished with, please do not put it in your domestic waste bin. Please use one of the following disposal options: - Remove the batteries and deposit them in an appropriate WEEE skip. Deposit the product in an appropriate WEEE skip. - Or, hand the old product to the retailer.
