Can’t connect? Need help? SMART WI-FI LED STRIP START GUIDE DO NOT RETURN THIS PRODUCT TO THE STORE Geeni support: support.mygeeni.com Toll-free support 1 (888) 232-3143 or tap ‘Support’ for help in the Geeni app.
Thank you for purchasing your GEENI smart home product. Get started using your new devices by downloading Geeni, one convenient app that manages everything straight from your phone or tablet. Easily connect to your home Wi-Fi and control multiple devices from the touch of your fingertips.
CAUTION: RISK OF ELECTRIC SHOCK OR BURNS - USE IN A DRY LOCATION ONLY. The weather resistant IP44 rating only protects the LED strip from splashes in any direction. DO NOT IMMERSE IN WATER. WARNING: The LED strip must be unplugged when making any modifications to the device.
1 FCC Notice: Download the Geeni app from App Store or Google Play. This device complies with Part 15 of the FCC Rules. Operation is subject to the two following conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Troubleshooting Cannot connect to your Wi-Fi network. Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again. 2 Register an account on your Geeni app. Reset the device Reset once (press & hold reset button) to reach Easy Mode, which is the primary way the app will try to connect.
2 Register an account on your Geeni app. 5. The device appears offline or unreachable, what should I do? Make sure your Wi-Fi router is online and in range. Make sure you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. 6. What’s the Wireless Range? STEP 3. The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data. Login to the App. 7.
Frequently Asked Questions 1. Can I share with family and friends? 3 Prepare Yes, you can share your bulbs with family and friends who will have access to control your bulbs, plugs, cameras, and other Geeni devices. In the Geeni app, press the Profile button and click on the “Device Sharing” button, and you will be able to give or revoke sharing permissions. In order to share, the other user should already have downloaded the Geeni app and registered a new account.
3 Prepare STEP 2. Measure the area you wish to attach the LED strip to. Ensure that the area has a clean, solid surface. + C G R B W + C G R B W + C G R B W STEP 3. Measure the LED strip for the desired length, starting at the end closest to the connector for the Wi-Fi Controller. IMPORTANT: If you measure & cut from the opposite end, you will not be able to connect the LED strip to the Wi-Fi Controller. STEP 4. STEP 5. Follow the instructions to choose the device from your Wi-Fi list.
5 Add device. Method 2: Backup AP Mode STEP 1. + C G R B W + C G R B W + C G R B W + C G R B W Make sure the device is in AP Mode, blinking slowly (see reset instructions on p. 5) STEP 4. Located the closest cut mark to your desired length. Each strip has cut markings located every 10cm. + C G R B W + C G R B W Take a sharp pair of scissors or blade, and cut along the cut mark. 10 STEP 2. STEP 3. In the Geeni app, on the top corner of the Devices screen, click (+).
4 8 Add device. Method 1: Easy Mode STEP 1. STEP 2. STEP 3. STEP 4. In the Geeni app, on the top corner of the Devices screen, click (+). Choose “Smart Lighting” Make sure the indicator light is flashing quickly, indicating it’s ready to connect. If not, turn the bulb off and on 3 times until it is flashing. Press “Next Step.” Enter your Wi-Fi network and password. The Geeni app will try to connect your device. NOTE: Geeni can’t connect to 5GHz networks.
