User manual

30
APPENDIX A: SOFTWARE UPDATES
Installing Software Updates from Gefen
Periodic software updates will fi x known technical issues and enhance
capabilities. Updates are done with a PC running Microsoft Windows
XP®
or Windows Vista®
and either one of an available Serial port or USB port,
depending on what is most convenient. A DB9 serial cable is included with the
Scaler.
Software upgrades are found at Gefen’s website in the Support/Downloads
section. To update the Scaler’s software, download the latest update, open
the zip archive, power up the Scaler, connect the PC’s USB port, then execute
“GefenUpdater.exe” (found within the “Driver” folder of the extracted software
package). The operation should take about 15 minutes. If the process is
interrupted or terminates abnormally, reset the Scaler and try the software
update.