User manual

14
MAINTENANCE & TROUBLESHOOTING (CONT...)
Symptoms/Cause Remedy
All LEDs on both the Wireless USB
2.0 Sender unit and Wireless USB 2.0
Receiver unit are on but the device does
not operate correctly
Cause:
1.
2.
3.
4.
5.
6.
Disconnect the Wireless USB 2.0
Extender from the computer.
Connect the USB device directly to the
USB port on the computer.
If the device does not operate properly,
consult the user documentation for the
device.
If the device operates properly when
directly connected to the computer,
connect another device (of a different
type) to the Wireless USB 2.0 Extender.
Connect the Wireless USB 2.0 Extender
to the computer.
If the second device does not operate,
the Wireless USB 2.0 Extender may
be malfunctioning. Contact Technical
Support for assistance (see page 20).
If the second device does operate
properly, the fi rst device may not be
compatible with the Wireless USB 2.0
Extender. Contact Technical Support for
assistance (see page 20).
The USB device is malfunctioning.
The computer does not recognise the
USB device.
The application software for the device
is not operating.
The Wireless USB 2.0 Extender is
a)
b)
c)
d)