User Manual

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Appendix C: Check for High Speed USB 2.0
The reader is a USB 2.0 device that requires a Microsoft® Windows® 2000-SP4, Windows®
XP or Windows® Vista operating system.
Note: The reader will not function in a USB 1.1 environment. Make sure a commercially-
available USB 2.0 card is installed in your PC. For problems with your operating system,
consult with your local IT representative. For other problems contact Gemalto Global
Technical Services (GTS). See Appendix D: Customer Service on page 29.
Windows® 2000
1. In Windows® 2000, right-click My Computer and select Properties.
Figure 19: System Properties window
2. Locate the version number on the General tab and verify that Service Pack 4 or greater
has been installed.
3. Right-click My Computer and select Manage.
4. Click on Device Manager in the Tree list.
5. Under Universal Serial Bus controllers locate USB 2.0 Root Hub.
Figure 20: Windows® 2000 SP4 Computer Management window
6. If your Device Manager displays USB 2.0 Root Hub, the system has high speed USB
2.0 capability.