Operation Manual

13
GEMBIRD EUROPE B.V. http://www.gembird.eu
STR-SHOCKFORCE-
M
Troubleshooting
Problem description Proposed solution
The Steering Wheel
does not work after the
installation
a). Check connection with the PC USB port
b). Go to Control panel → System → Hardware
tab → Device manager. Check the setting
“Game Port Controller” of your device, it should
be “Confirmation”, and the setting “ID” should be
“1”. Check the converter I/O settings and make
sure they do not conflict with your other
peripherals
c). Try to reboot your PC.
The driver cannot be
installed or does not work
after installation
Check your DirectX version. Version 7.0 or
higher is required.
During gaming, some
analog axes do not work
or operate erratically
Check whether the device is properly calibrated
(Note: in the inactive state all the axis cursors
should be positioned in the center).
There is no vibration
a). Check your DirectX version. Version 7.0 or
higher is required.
b). Try to restart the game or reboot your PC