User Manual Part 2

Wireless Nd1 Router User Guide
Note: If the WAN protocol is static, you will need to make sure the WAN IP
address of the router is a valid static IP address. A valid static IP address is
one that is provided by your ISP or is in the same subnet as the device that is
connected to the WAN port of the router.
7. If the router still cannot obtain a WAN IP address, it is likely there is a problem with the
cable/DSL modem or your ISP.
Verify your modem's connection to the Internet.
Verify your modem's connection to the Internet
If your computer has a connection to your router and the Internet connection information on your
router is configured correctly but you still cannot connect to the Internet, it's possible that the
cable/DSL modem has lost its connection or isn't functioning properly, or there's a problem with
your ISP.
1. Ensure that an Ethernet cable is connected between your router's WAN port and the cable/
DSL modem's Ethernet port and that the corresponding LEDs are lit.
2. Ensure that your cable/DSL modem is connected to your wall jack. (A cable modem uses a
coax cable, and a DSL modem uses an RJ-11 cable.)
3. Restart your cable/DSL modem. (There may be a power switch or reset button on the
modem or you may have to unplug/re-plug the modem's power adapter. Consult your
modem's documentation.)
4. After the cable/DSL modem has restarted and connected to your ISP, click the Reboot
button on your router's
Device page.
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