User Manual Part 3

Wireless Nd1 Router User Guide
If you do not see information for the Ethernet adapter connection information, your computer is not
communicating with your Ethernet adapter.
If you receive a message that your media is disconnected, your computer is communicating with your
adapter but has not received an IP address from your router. Verify that your wireless security settings for
your adapter match the wireless security settings on your router.
If you have an IP address of 196.254 or 0.0.0.0, verify that your wireless security settings for your adapter
match the wireless security settings on your router and repair the network connection on your computer.
4. Type Ping 127.0.0.1 and press ENTER. This is your local host address and this will ensure that the TCP/IP
protocol is installed and functioning properly. If you cannot complete this ping, you must install the TCP/IP
framework for your operating system. See your operating system documentation for information on how to
install the TCP/IP framework.
5. Type Ping followed by the IP address you recorded in step 3, and press ENTER. This will ensure that your
computer is responding to requests. If you cannot complete this ping, make sure all the cables are properly
connected and that all the correct drivers are installed.
6. Type Ping followed by the LAN IP address, which is the Default Gateway you recorded in step 3, and press
ENTER. This checks the communication with your gateway or wireless router. This will ensure that you can
get to the router. If you can establish communication with the router, you can access the configuration
pages and configure the settings. If you cannot complete this ping, make sure the power cord of the router
is plugged in and that it is properly connected to your computer.
7. Type Ping followed by the outside WAN IP address of your router. This is not the same as the Default
Gateway for your LAN that you saw in step 3. This address can be obtained from the
Status page of the
router. This procedure will ensure that you have access to the internet.
8. Type Ping followed by the DNS Server address you recorded in step 3, and press ENTER. This will allow
you to resolve valid Internet host names to IP addresses and to verify that you can access the Internet.
Return to Troubleshooting page
file:///G|/CSO/Documentation/Documentation%20-%20Draf...20Mach-1%20Router/User%20Guide/English/trouble17.html (2 of 3)9/14/2006 2:44:43 PM










