Owner and Installation Manual Mobile Link™ Unit ™ * THIS PRODUCT CAN BE INSTALLED BY THE OWNER. HOWEVER, IF UNCOMFORTABLE WITH THE SKILLS OR TOOLS REQUIRED, THE MANUFACTURER RECOMMENDS TO HAVE A QUALIFIED ELECTRICIAN OR CONTRACTER PERFORM THE INSTALLATION. This manual should remain with the Mobile Link unit.
Table of Contents FCC Compliance....................................................1 Section 1: Safety...................................3 1.1: General Safety............................................4 1.2: General Safety Hazards..............................5 1.3: Electrical Hazards.......................................6 1.4: Explosion Hazards......................................7 Section 2: General Information ............8 2.1: Introduction.................................................8 2.
WARNING! California Proposition 65 This product contains or emits chemicals known to the state of California to cause cancer, birth defects, and other repoductive harm. Compliance Statement (Part 15.19) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.This device may not cause harmful interference. 2.This device must accept any interference received, including interference that may cause undesired operation. Warning (Part 15.
• Consult the dealer or an experienced radio/TV technician for help. To comply with FCC/IC RF exposure limits for general population / uncontrolled exposure, the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Section 1 Safety INTRODUCTION: Thank you for purchasing this Mobile Link™ unit. With this remote monitoring system, the status of a generator can be checked from anywhere the owner has access to an Internet connection from a PC or while traveling with any smart device. Every effort was made to make sure that the information and instructions in this manual were both accurate and current at the time the manual was written.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTE: Notes contain additional information important to an operation or procedure. Four commonly used safety symbols accompany the DANGER, WARNING and CAUTION blocks. The type of information each indicates is as follows: * This symbol points out important Safety Information that, if not followed, could endanger personal safety and/or property of others. $ This symbol points out a potential Explosion Hazard.
The manufacturer cannot anticipate every possible circumstance that might involve a hazard. The warnings in this manual and on tags and decals affixed to the unit are, therefore, not all-inclusive. If using a procedure, work method or operating technique the manufacturer does not specifically recommend, ensure that it is safe for personnel. Also make sure the procedure, work method or operating technique utilized does not render the generator unsafe.
• When working on this equipment, remain alert at all times. Never work on the equipment when physically or mentally fatigued. • Before performing any work near the generator, remove the control panel fuse and disconnect the black (-) battery cable to prevent accidental startup. When disconnecting battery cables, always remove the black (-) cable first, then remove the red (+) cable. When reconnecting the cables, connect the red (+) cable first, and then black (-) cable.
• This is an Automatic Standby Generator. The generator may crank and start at any time when utility is lost. When this occurs, load circuits are transferred to the STANDBY (generator) power source. Before working on this generator (for inspection, service or maintenance), to prevent possible injury, always set the generator to the OFF mode and remove the 7.5A fuse from the generator control panel. • In case of an accident caused by electric shock, immediately shut down the source of electrical power.
Section 2 General Information 2.1 - Introduction With this remote monitoring system, the status of the generator can be checked from anywhere that the owner has access to an Internet connection from a PC or while traveling with any smart device. The unit is mounted on the outside of the generator and communicates with the generator’s controller via a serial port. It provides information about the generator. When the generator is registered with www.StandbyStatus.
2.3 - Website Information Screens The Dashboard Home display shows generator’s current status. Any current faults will be displayed and identified. See Figure 2.1. Figure 2.
The Mobile Link unit will provide alerts when maintenance is required, according to the scheduled maintenance intervals for the generator. The generator’s total run hours can be viewed and a log of completed maintenance can be established. See Figure 2.2. Figure 2.
The exercise time of the generator can be checked and altered through the “StandbyStatus™” website without having to step foot outside the comfort of the home. See Figure 2.3. Figure 2.3 - Website Exercise Time Display The Mobile Link unit gives peace of mind by allowing the owner to know what is happening with the generator when at home or on the road. It also gives access to a trusted dealer network and a full range of accessories and maintenance items.
Section 3 Air-cooled Installation 3.1 — Installation 1. Unlock both locks, open the generator’s lid and remove the front panel. 2. Switch generator to OFF. Remove the generator panel fuse. See Figure 3.1. Figure 3.1 - Generator Controllers Note: There are different controller configurations for various model years. 3. Turn the main breaker in the home’s electrical panel into the OFF position. 4. Remove the T1 fuse from the transfer switch.
5. Disconnect battery black (-) cable. Then, the red (+) cable. See Figure 3.2. Figure 3.2 - Removing Battery Cables 6. Remove the controller sheet metal cover and fasteners. See Figure 3.3. Figure 3.3 - Removing Controller Fascia 7. Attach and use the provided template to position the hole location. Mounting hole location is critical for proper operation. 1” of the Mobile Link unit antenna must be above the top of the generator roof when installation is completed.
8. Inspect the area behind the external breaker box to make sure all wires are moved out of the way to prevent damage during drilling. See Figure 3.4. Figure 3.4 - Checking Wire Clearance 9. Using the template provided with these instructions, make a 1 1/8” hole just behind the breaker box. See Figure 3.5. Note: 2013 and later models have a prepositioned dimple to mark the center of the hole. Figure 3.5 - Drilling Mounting Hole.
10. Route the six pin connector through the plastic fitting and one green gasket. See Figure 3.6. Figure 3.6 - Routing Harness Through Fitting. 11. Insert the plastic fitting, from the inside of the generator, through the newly drilled hole in the generator’s wall. Position the threaded portion of the fitting towards the outside. See Figure 3.7. Figure 3.
12. Install second green gasket on outside of the enclosure. See Figure 3.8. Figure 3.8 - Installing Gasket 13. Thread antenna into the Mobile Link unit. Turn clockwise until secure. Position the antenna as shown in Figure 3.9. Figure 3.
14. Insert the six pin connector into the Mobile Link unit. See Figure 3.10. Connector will only fit one way. DO NOT force into place. Figure 3.10 - Plug Harness into Mobile Link unit 15. With the plug installed, tighten the plastic fitting and draw the Mobile Link unit to the generator’s wall. Be careful not to over tighten. Position the Mobile Link unit with the antenna facing upwards. See Figure 3.11. Figure 3.
16. Route the harness along the wire shelf as shown in Figure 3.12. Position with other wire looms to provide additional support. Figure 3.12 - Routing Harness. 17. On 2008 Home Standby Units only, remove the fasteners that secure the controller. This is not necessary on any other units to access the plug location. See Figure 3.13. Figure 3.13 - Removing Controller Fasteners.
18. Lift the controller to gain access to the accessory plug location. Locate the open eight pin connector on the underside of the generator controller. See Figure 3.14. Figure 3.14 - Raising Controller 19. Install the harness eight pin connector into the controller’s open socket. Note: The connector will only fit one way. DO NOT force. See Figure 3.15. Figure 3.15 - Harness Installed to Controller.
20. The power wires of the harness consist of a black negative (-) wire and a fused yellow positive (+) wire. See Figure 3.16. Figure 3.16 - Harness Power Wires 21. Loosen and remove the nuts from both the positive and negative terminal screws on the battery cables. Slide the wires over the terminal screws and replace the nuts. Reconnect the red (+) battery cable and tighten securely. Then, install and tighten the black (-) cable. See Figure 3.17 Figure 3.17 - Reconnect Battery Cables. 22.
27. Flip the utility disconnect switch to simulate a power outage. The generator should turn on. Allow to run for approximately 30 seconds, then turn the utility switch back to restore utility service. 28. Verify that the Mobile Link unit’s middle and bottom LEDs are illuminated. See Figure 3.18. Figure 3.
Section 4 Activation Once the Mobile Link unit has been installed, it should be registered and activated to obtain the full benefits of its capabilities.
Section 6 Troubleshooting Problem Cause Top LED off Unit not enrolled. Middle LED off No power to Mobile Link unit. Middle LED flashing Poor connection Bottom LED off No cellular network connection. Server connection pending. Bottom LED flashing Server may be down. Mobile Link Correction Enroll Mobile Link unit at www.StandbyStatus.com Verify Mobile Directory Number (MDN) is enrolled on Standby Status website and enrolled number matches Mobile Directory Number (MDN) of the Mobile Link unit.
Section 7 Notes 24 Mobile Link
Mobile Link 25
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