Warranty Guide

GENERAC POWER SYSTEMS “TWO YEAR” LIMITED WARRANTY
FOR POWER WASHERS
For a period of two years from the date of original sale, Generac Power Systems, Inc. (Generac) warrants its Power Washers will be free from defects in
materials and workmanship for the items and periods set forth below. Generac will, at its discretion, repair or replace any part that, upon examination,
inspection and testing by Generac or a Generac Authorized Warranty Service Dealer, is found to be defective. Repair or replacement pursuant to this
limited warranty shall not renew or extend the original warranty period. Any repaired product shall be warranted for the remaining original warranty period
only. Any equipment that the purchaser/owner claims to be defective must be returned to and examined by the nearest Generac Authorized Warranty
Service Dealer. All transportation costs under this warranty, including return to the factory, are to be borne and prepaid by the purchaser/owner. This
warranty applies only to Generac Power Washers and is not transferable from original purchaser. Save your proof-of-purchase receipt. If you do not
provide proof of the initial purchase date, the manufacturer’s shipping date of the product will be used to determine the warranty period.
WARRANTY SCHEDULE
Consumer applications are warranted for two (2) years.
CONSUMER APPLICATION
YEAR ONE – Limited comprehensive coverage on Labor and Part(s) (proof of purchase and maintenance is required):
• All Components
YEAR TWO - Limited comprehensive coverage on Part(s) (proof of purchase and maintenance is required):
Engine only – Major components including: Block, head, crank, cam, rods and pistons.
NOTE: For the purpose of this warranty “consumer use” means personal residential household or recreational use by original purchaser. Any use of the
Power Washer in a commercial or rental application will void the warranty.
GUIDELINES
• The customer is responsible to read and follow all operating instructions.
Products that are damaged due to improper operation, will not be covered by warranty. This includes water pump components that are started without
the required water flow and pressure.
• The customer will be responsible to transport the product to an authorized Generac repair facility for all Warranty repairs.
• Verification of maintenance may be requested for coverage of Warranty Repairs.
Warranty Labor Rates are based on normal working hours. Additional costs for overtime, holiday or emergency labor costs for repairs outside normal
business hours will be the responsibility of the customer.
Warranty Parts shipment costs are reimbursed at ground shipment rates. Costs related to requests for expedited shipping will be the responsibility of
the customer.
THIS WARRANTY SHALL NOT APPLY TO THE FOLLOWING:
• Generac Power Washers that utilize non-Generac replacement parts.
• Costs of normal maintenance and adjustments.
• Failures caused by any contaminated or improper fuels, oils or lack of proper oil levels, or contaminated water.
• Repairs or diagnostics performed by individuals other than Guardian/Generac authorized dealers not authorized in writing by Generac Power Systems.
Failures due, but not limited, to normal wear and tear, accident, misuse, abuse, negligence or improper use. As with all mechanical devices, the
Generac engines need periodic part(s) service and replacement to perform as designed. This warranty will not cover repair when normal use has
exhausted the life of a part(s) or engine.
Failures caused by any act of God or external cause such as, but not limited to, collision, fire, theft, freezing, vandalism, riot or wars, lightning,
earthquake, windstorm, hail, volcanic eruption, water or flood, tornado, hurricane, terrorist acts or nuclear holocaust, or any other matters which are
reasonably beyond the manufacturer’s control.
• Water freezing in the pump (water must be drained from the pump at the end of the season in freezing climates).
• Damage related to rodent and/or insect infestation.
• Products that are modified or altered in a manner not authorized by Generac in writing.
Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the
defective part(s).
• Failure due to misapplication.
• Expenses related to “customer instruction” or troubleshooting where no manufacturing defect is found.
• Rental equipment used while warranty repairs are being performed.
• Starting batteries, fuses, filters, light bulbs and engine fluids.
THIS WARRANTY IS IN PLACE OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, SPECIFICALLY, GENERAC POWER SYSTEMS MAKES NO OTHER
WARRANTIES AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any implied warranties which are allowed by law, shall
be limited in duration to the terms of the express warranty provided herein. Some states and countries do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to purchaser/owner.
Warranty

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