Warranty

GENERAC POWER SYSTEMS “TWO YEAR” LIMITED WARRANTY
FOR GP SERIES PORTABLE GENERATORS
For a period of two (2) years from the date of original sale, Generac Power Systems, Inc. (Generac) warrants its GP Series generators will be free from
defects in materials and workmanship for the items and period set forth below. Generac will, at its discretion, repair or replace any part that, upon
examination, inspection and testing by Generac or a Generac Authorized Warranty Service Dealer, is found to be defective. Repair or replacement pursuant
to this limited warranty shall not renew or extend the original warranty period. Any repaired product shall be warranted for the remaining original warranty
period only. Any equipment that the purchaser/owner claims to be defective must be returned to and examined by the nearest Generac Authorized
Warranty Service Dealer. All transportation costs under the warranty, including return to the factory, are to be borne and prepaid by the purchaser/owner.
This warranty applies only to Generac GP Series portable generators and is not transferable from original purchaser. Save your proof-of-purchase receipt.
If you do not provide proof of the initial purchase date, the manufacturer’s shipping date of the product will be used to determine the warranty period.
WARRANTY SCHEDULE
Consumer applications are warranted for two (2) years. Commercial and Rental applications are warranted for one (1) year or 1000 hours maximum,
whichever comes first.
CONSUMER APPLICATION
YEAR ONE – Limited comprehensive coverage on Labor and Part(s) listed (proof of purchase and maintenance is required):
• Engine- All Components
• Alternator- All Components
YEAR TWO – Limited comprehensive coverage on Part(s) listed (proof of purchase and maintenance is required):
• Engine- All Components
• Alternator- All Components
COMMERCIAL/RENTAL APPLICATION
YEAR ONE – Limited comprehensive coverage on Labor and Part(s) listed (proof of purchase and maintenance is required):
• Engine- All Components
• Alternator- All Components
NOTE: For the purpose of this warranty “consumer use” means personal residential household or recreational use by original purchaser. This warranty
does not apply to units used for Prime Power in place of utility where utility power service is present or where utility power service does not normally
exist. Once a generator has experienced commercial or rental use, it shall thereafter be considered a non-consumer use generator for the purpose of this
warranty.
GUIDELINES:
1. All warranty repairs, must be performed and/or addressed by an Authorized/Certified Generac Dealer, or branch thereof.
2. Units that have been resold are not covered under the Generac Warranty, as this Warranty is not transferable.
3. Use of Non-Generac replacement part(s) will void the warranty in its entirety.
4. Generac may choose to Repair, Replace or Refund a piece of equipment.
5. Warranty Labor Rates are based on normal working hours. Additional costs for overtime, holiday or emergency labor costs for repairs outside of
normal business hours will be the responsibility of the customer.
6. Warranty Parts shipment costs are reimbursed at ground shipment rates. Costs related to requests for expedited shipping will be the responsibility of
the customer.
7. Batteries are warranted by the battery manufacturer.
8. Verification of required maintenance may be required for warranty coverage.
THIS WARRANTY SHALL NOT APPLY TO THE FOLLOWING:
1. Costs of normal maintenance and adjustments.
2. Failures caused by any contaminated fuels, oils or lack of proper oil levels.
3. Repairs or diagnostics performed by individuals other than Generac authorized dealers not authorized in writing by Generac.
4. Failures due, but not limited to, normal wear and tear, accident, misuse, abuse, negligence or improper use.
5. As with all mechanical devices, the Generac engines need periodic part(s) service and replacement to perform as designed. This warranty will not
cover repair when normal use has exhausted the life of a part(s) or engine.
6. Failures caused by any external cause or act of God, such as collision, theft, vandalism, riot or wars, nuclear holocaust, fire, freezing, lightning, earth-
quake, windstorm, hail, volcanic eruption, water or flood, tornado or hurricane.
7. Damage related to rodent and/or insect infestation.
8. Products that are modified or altered in a manner not authorized by Generac in writing.
9. Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the
defective part(s).
10. Failure due to misapplication.
11. Expenses related to “customer instruction” or troubleshooting where no manufacturing defect is found.
Warranty