WARR GEN XFRSW 5B RES/COM AC

Generac Power Systems Limited 5 Year (5M) Warranty for
Stationary Transfer Switch Systems
For the period of warranty noted below and upon the successful activation of the unit, Generac Power Systems, Inc. (Generac)
warrants that its transfer switch system will be free from defects in material and workmanship for the items and period set forth
below. Generac will, at its discretion, repair or replace any part(s) which, upon evaluation, inspection and testing by Generac or an
Independent Authorized Service Dealer, is found to be defective. Any equipment that the purchaser/owner claims to be defective
must be evaluated by the nearest Independent Authorized Generac Service Dealer.
Warranty Coverage: Warranty coverage period is for five (5) years.
*Major part components are the contactor and service disconnect breaker.
Guidelines:
The following will not be covered by this warranty:
THIS WARRANTY SUPERSEDES ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED. SPECIFICALLY, GENERAC MAKES NO OTHER WARRANTIES
AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES WHICH ARE ALLOWED BY LAW, SHALL
BE LIMITED IN DURATION TO THE TERMS OF THE EXPRESS WARRANTY PROVIDED HEREIN. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. PURCHASER’S SOLE AND EXCLUSIVE
REMEDY AND GENERAC'S ONLY LIABILITY SHALL BE THE REPAIR OR REPLACEMENT OF PART(S) AS STATED ABOVE. IN NO EVENT SHALL
GENERAC BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF SUCH DAMAGES ARE A DIRECT RESULT OF GENERAC’S
NEGLIGENCE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU ALSO HAVE OTHER RIGHTS UNDER
APPLICABLE LAW.
FOR AUSTRALIA ONLY: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For inquiries in Australia,
please contact PR Australia Pty. Ltd. by phone at + 61 2 9071 8188 or www.generac.com/au.
FOR NEW ZEALAND ONLY: Nothing in this warranty statement excludes, restricts or modifies any condition, warranty right or remedy which pursuant
to the New Zealand Legislation (Commonwealth or State) including the Fair Trading Practices Act of 1986 or the Consumer Guarantees Act 1993
(“CGA”) applies to this limited warranty and may not be so excluded, restricted or modified. Nothing in this statement is intended to have the effect of
contracting out of the provisions of the CGA, except to the extent permitted by that Act, and these terms are to be modified to the extent necessary to
give effect to that intention. If you acquire goods from Generac Power Systems or any of its authorized resellers and distributors for the purposes of a
business, then pursuant to section 43(2) of the CGA, it is agreed that the provisions of the CGA do not apply. For inquiries in New Zealand, please
contact PR Australia Pty. Ltd. by phone at + 61 2 9071 8188 or www.generac.com/au.
GENERAC POWER SYSTEMS, INC. • P.O. BOX 8 • Waukesha, WI, USA 53187
Ph: (888) GENERAC (436-3722) • Fax: (262) 544-4851
To locate the nearest Independent Authorized Service Dealer and to download schematics, exploded views and parts lists
visit our website: www.generac.com
Warranty Coverage Year(s) 1-2 3 4-5
Parts, Labor and Limited
Travel
Parts Only Major Parts Component*
1.
Unit must be registered and proof of purchase available.
2. Any and all warranty repairs and/or concerns must be performed
and/or addressed by an Independent Authorized Service
Dealer, or branch thereof. Repairs or diagnostics performed by
individuals other than Independent Authorized Service Dealers
not authorized in writing by Generac will not be covered.
3. Warranty is transferable between ownership of original
installation site.
4. Generac may choose to repair, replace, or refund a piece of
equipment in its sole discretion.
5. Warranty only applies to permanently wired and mounted units.
6. Enclosures are warranted for the first year of ownership only.
Damage caused after receipt of transfer switch is the responsibility
of the owner and is not covered by this warranty. Nicks, scrapes,
dents, or scratches to the painted enclosure should be repaired
promptly by the owner.
7. Proof of performance of all required maintenance must be
available.
8. Travel allowance is limited to 100 miles maximum or three (3) hours
maximum (per occurrence, whichever is less) round trip from the
nearest Independent Authorized Service Dealer. Any additional
travel required will not be covered.
1. Costs of normal maintenance (i.e. associated part(s),
adjustments, installation, and startup).
2. Damage to the transfer switch system caused by accidents,
shipping, handling, or incorrect storage.
3. Damage/failures caused by operation with loads or installations
other than what’s recommended or specified by Generac.
Unauthorized modification/misapplication will not be warranted
unless authorized by Generac in writing.
4. Rental equipment used while warranty repairs are being
performed and/or any extraordinary equipment used for removal
and/or reinstallation of transfer switch (i.e. cranes, hoists, lifts,
etc.).
5. Planes, ferries, railroad, buses, helicopters, snowmobiles, snow-
cats, off-road vehicles, or any other mode of transport deemed
not standard by Generac.
6. Failures due to normal wear and tear, accident, misuse, abuse,
neglect, incorrect installation, or incorrect sizing.
7. Damage to any covered components or consequential damages
caused by the use of a non-OEM part will not be covered by this
warranty.
8. Damage related to rodent, reptile, and/or insect infestation.
9. Repairs or diagnostics performed by individuals other than
Independent Authorized Service Dealers not authorized in
writing by Generac.
10. Steel enclosures that rust as a result of incorrect installation,
location in a harsh or salt water environment, or are scratched
where the integrity of applied paint is compromised.
11. Fuses, light bulbs, and any related labor.
12. Units sold, rated, or used for “Prime Power”, “Trailer Mounted”, or
“Rental Unit” applications as defined by Generac. Contact an
Independent Authorized Service Dealer for definitions.
13. Failures caused by any act of God or external cause including
without limitation, fire, theft, freezing, war, lightning, earthquake,
windstorm, hail, water, tornado, hurricane, or any other matters
which are reasonably beyond the manufacturer’s control.
14. Shipping costs associated with expedited shipping.
15. Any incidental, consequential, or indirect damages caused by
defects in materials or workmanship, or any delay in repair or
replacement of the defective part(s).
16. Overtime, holiday, or emergency labor.
17. Living or travel expenses of person(s) performing service, except
as specifically included within the terms of a specific unit warranty
period.
Part No. 0K9470
Revision D (12/18)

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