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PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Information in this document and the products described are subject to change without notice. © 2000-2003 IPWireless, Inc. All rights reserved. Reproduction, alteration, or distribution in any manner whatsoever without the written permission of IPW ireless Inc., is strictly forbidden.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Table of Contents Introduction ............................................................................................................................................6 Technical Support .....................................................................................................................................6 Chapter 1 – Safety and Care Instructions .......................
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com ONLY ONE OR TWO SIGNAL STRENGTH RINGS ARE ILLUMINATED ................................................................27 THE IPWIRELESS BROADBAND MODEM DISPLAY IS NOT FUNCTIONING AS EXPECTED .................................27 THE IPWIRELESS BROADBAND MODEM DISCONNECTS UNEXPECTEDLY .....................................................
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PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Introduction Congratulations on your selection of the IPWireless Broadband Modem. Your IPWireless Broadband Modem is designed to give you exceptional performance combined with easy installation and operation. Please read all safety and care instructions in Chapter 1 before installing your IPWireless Broadband Modem for the first time.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Chapter 1 – Safety and Care Instructions Before using your IPWireless Broadband Modem for the first time, please read and follow all warnings, safety, care, cleaning, and operating instructions on the IPWireless Broadband Modem label and in this guide. These guidelines will help protect your IPWireless Broadband Modem from potential damage and ensure your personal safety.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Do not leave the IPWireless Broadband Modem in a motor vehicle parked in direct sunlight for more than fifteen minutes. Do not expose the IPWireless Broadband Modem to open flames. Do not alter the antenna or substitute any other antenna. Doing so may be unsafe.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Do not use aerosol sprays, solvents, or abrasives when cleaning your IPWireless Broadband Modem. These items may scratch the surface or damage the interior components of the IPWireless Broadband Modem. To avoid the risk of electric shock, always unplug the IPWireless Broadband Modem from the AC power outlet before cleaning it.
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PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Package Contents In addition to this User Guide, the following items are included in the IPWireless Broadband Modem package: Computer Interface Cable A USB computer interface cable is included with your IPWireless Broadband Modem. Use this cable to connect the IPWireless Broadband Modem to your computer. If needed, refer to your computer manual for the location of a USB port.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Key Areas on Your IPWireless Broadband Modem Figure 1 below identifies key areas on the IPWireless Broadband Modem. Please review this information before you begin the installation.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com The LEDs show data transmit (Tx) and receive (Rx) activity. The LEDs will flicker when data is transferring. x Power Button Press the power button for one second to turn the modem on. The red LED of the will illuminate when the unit is ON. y Signal Strength (4 Yellow LEDs) The 4 yellow LEDs on the left of the disply indicate the radio signal strength.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Chapter 3 – Installation and Registration This chapter explains how to install the software, register your user information, and operate your IPWireless Broadband Modem.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com 4. The the stand is closed sliding it a small distance to the right. Refer to the Connect AC PowerbyAdapter direction arrows on the inside of the stand, then rotate closed (see figure 3) 1. Plug the pin end of the power cable into the DC power jack located on the side of the IPWireless Broadband Modem as shown in Figure 4 below.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com 3. When the self-test is complete, the power on LED will illuminate. If this indicator flashs on and off, there may be a problem with the IPWireless Broadband Modem. Call your Service Provider for Technical Support. Note: The display will dim after two minutes to conserve battery life -- this is normal. A momentary press of the power button will restore the brightness of the display. 4.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com 4. If only one or two signal strength indicators illuminate, refer to the troubleshooting section in Appendix A. 5. You are now ready to install the IPWireless PC Software. Note: Install the IPWireless PC Software before connecting the Computer Interface Cable.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com USB Cable Connection If you are connecting via a USB cable, your computer operating system should detect that new hardware has been added and automatically plug and play the modem device. The plug and play function adds the IPWireless Broadband Modem to your PC and may take approximately 1 minute to complete.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com The registration process takes place on-line using an internet browser that must already be installed on your computer. Typically, the browser might be Microsoft Internet Explorer or Netscape Navigator. The only requirements are that you have a default browser installation, and that your browser is capable of accepting ‘cookies’.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Windows Operating System Patches The IPWireless Broadband Modem can work at high data speeds, to achieve these rates may require a Windows Operating System patch to be applied. The installation software will determine if any operating system patch is required and it is recommended that the windows operating system patch is applied if required.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Chapter 4 – Connect to the Internet The IPWireless PC Software is used in conjunction with your IPWireless Broadband Modem to connect to the Internet.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Access Network Parameters - The current version of the IPWireless PC Software only supports ipwireless.com as the network operator. This is shown in the drop down list. The other two parameters are the user access name and access password. These parameters are set automatically during the registration procedure, and the user should have no need to modify them manually.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com These details are established during the registration procedure, and the user should have no need to modify them manually. Note that this information is actually maintained by the Windows phonebook, and is extracted automatically by the IPWireless PC Software. Devices Tab – This tab shows information for the currently connected IPWireless modem.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com (b) Click the IPWireless 3G Modem icon on the taskbar to restore the main screen, then click the button when labeled “Disconnect”.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Appendix A – Troubleshooting Tips Troubleshooting Tips Please review these troubleshooting tips if you experience trouble with software installation, user registration, finding a radio signal, or connecting to the Internet. You may achieve a faster resolution to your trouble if you first consult and follow the tips before calling your Service Provider for Technical Support.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com 2. If this is the first time you have tried to use the IPWireless Broadband Modem and you do not see any signal strength rings illuminated, try repositioning the modem to see if the center ring (or dot) signal strength indicator appears. Remember, your IPWireless Broadband Modem is similar to an FM radio that often receives a better sound quality when you move it.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com You may be accessing a slow web site. A web site can cause a traffic jam on the Internet's backbone because many people converge on it at once or that site's server does not have the capacity to handle its traffic. In these cases, it does not matter what speed your modem can achieve. Tip: Surf these sites when Internet traffic is low. Heaviest traffic is usually on weekends and evenings.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com R EGISTRATION FAILS BECAUSE THE PC DOES NOT ACCEPT “C OOKIES ” When you register with the ISP, you provide a username and password that the IPWireless network uses to identify you when you connect. For your convenience, these attributes are stored within the PC so that you do not need to enter them manually. The registration server sends a small file, called a cookie, to your PC.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com IPW IRELESS B ROADBAND M ODEM N OT R ESPONDING 1. Check that the computer interface cable is securely connected to the PC and modem. 2. Check that the modem power button is on. 3. If the IPWireless Broadband Modem still does not respond, try restarting the PC and then restart the IPWireless PC Software application.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Appendix B – Battery Information Internal Battery Your IPWireless Broadband Modem has an internal lithium ion battery that charges automatically from the USB connection or the AC Adapter. The six battery bars at the top of the IPWireless Broadband Modem display indicate the charge level. When the battery is fully charged, all six bars will be fully illuminated.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Appendix C – Frequently Asked Questions Q. HOW DO I CHANGE MY PASSWORD? A. Connect IP Wireless Broadband modem. Click start -> Programs -> IPWireless Software -> IPWireless Registration Webpage. On the registration front page click on Modify User -> put in username and password and proceed to next page where password may be changed. Q. HOW DO I CHANGE MY ADDRESS AND PHONE NUMBER? A.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com A. Using Microsoft Internet Explorer: Go to the browser drop-down Tools menu and select Internet Options. Select the General tab. Click Use Current in the Home Page area if you are currently viewing the Web page you want as your home page.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Q. HOW DO I INSTALL MY MODEM ON A DIFFERENT COMPUTER? A. If you have already installed your modem on ONE PC and wish to use it on a SECOND PC or laptop, insert the Installation CD into the second PC and run the installation software. You will automatically connect to the registration web pages. Select ‘Support Services’. You may modify your settings here, if needed.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Appendix D – Modem Display Warnings The IPWireless Broadband Modem LED display contains 8 individual LEDs, as shown in Figure 1, used to indicate various activities on the modem, such as ON/OFF, current signal strength, data traffic activity and network connection status.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Power-On Self Test Failure At power-on the Modem will carry out a number of tests to confirm the operational integrity of various onboard components. If segments 1 to 29 (excluding segment 6 the “IPW” logo) are illuminated following power-on then the Modem is indicating a particular test has failed.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Attach Dialer Indication If the dialer is not attached the Modem will illuminate the outer signal strength segment (segment 26). This segment will remain illuminated until the user attaches the dialer. The remaining EL display segments will be illuminated as in normal operation, such as the battery charging, base station searching wheel and connection status.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com USIM Failure Indication If the Modem has a Universal Subscriber Identity Module (USIM) inserted and this card fails whilst connecting to or connected on a network the Modem will immediately terminate the call session.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Appendix E – [Technical Specifications] Physical Height (antenna down) ....................... 150 mm (5.91 inches) Width .............................................. 130 mm (5.122 inches) Depth ................................................ 30 mm (1.182 inches) Weight........................................ 250 grams (8.825 ounces) Indicators Signal (4 yellow LEDs) .................
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Frequency of operation ...............................2.5 to 2.69 GHz Impedance:............................................... 50 ohms nominal Omni-directional gain: ................................................. 2dBi Polarization: ........................................................... vertical Input return loss:....................... -10dB nominal across band Maximum power:...
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Appendix F – [PPPoE Routers Tested] The IPWireless 3G Modem has been tested on and found to be compatible with the following PPPoE hardware routers.
PDFMAILER.COM Print and send PDF files as Emails with any application, ad-sponsored and free of charge www.pdfmailer.com Regulatory Information North America and Canada Your IPWireless Broadband Modem may cause TV or radio interference (e.g., when using the modem in close proximity to a TV or radio receiver). The FCC/Industry Canada can require you to stop using the modem if such interference cannot be eliminated.