User's Manual

P1D Wireless Broadband Modem User Manual
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CONTENTS
SECTION 1 – INTRODUCTION 5
Safety Guidelines for Power Connection 5
Safety Guidelines for the P1D Wireless Broadband Modem 5
Exposure to Radio Frequency Signals 6
Care and Cleaning Guidelines 6
Pack Contents 7
SECTION 2 – GETTING STARTED 8
Key Areas on Your Wireless Broadband Modem 8
Required Equipment 10
SECTION 3 – INSTALLATION AND REGISTRATION 11
Prepare the P1D Modem for use 11
Find the best radio signal 12
Install the software on your computer 13
Connect the interface cable to your computer 14
 USB Cable Connection 14
 Ethernet LAN Cable Connection 14
Perform Registration 14
Microsoft Windows Operating System Patches 16
Windows Internet Configuration Setting 16
SECTION 4 – CONNECT TO THE INTERNET 17
APPENDIX A – TROUBLESHOOTING TIPS 21
Troubleshooting Tips 21
APPENDIX B – BATTERY INFORMATION 26
Internal Battery 26
Battery Safety Guidelines 26
APPENDIX C – FREQUENTLY ASKED QUESTIONS 27
Q. WHERE CAN I FIND A COVERAGE MAP? 27
Q. HOW DO I CHANGE MY SERVICE LEVEL? 27
P1D Wireless Broadband Modem User Manual
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Q. HOW DO I SET COOKIE PREFERENCES ON MY BROWSER? 27
Q. HOW DO I SET MY HOME PAGE? 27
Q. HOW WILL I KNOW WHEN TO UPGRADE MY PC SOFTWARE? 28
Q. HOW DO I PERFORM A WIRELESS BROADBAND MODEM PC SOFTWARE UPGRADE? 28
Q. HOW WILL I KNOW WHEN TO UPGRADE MY WIRELESS BROADBAND MODEM? 28
Q. HOW DO I PERFORM A WIRELESS BROADBAND MODEM UPGRADE? 28
Q. ARE ANY MODEM ACCESSORIES AVAILABLE? 28
Q. HOW DO I INSTALL MY MODEM ON A DIFFERENT COMPUTER? 29
Q. WHEN SHOULD I DE-INSTALL THE MODEM AND/OR PC SOFTWARE? 29
APPENDIX D – MODEM DISPLAY WARNINGS 30
Power-On Self Test Failure 30
Software Upgrade Warning 30
APPENDIX E – [TECHNICAL SPECIFICATIONS] 31
APPENDIX F – [PPPOE ROUTERS TESTED] 33
APPENDIX G – [PPPOE CLIENTS TESTED] 34
APPENDIX H – ERROR MESSAGES 35
Microsoft Remote Access Service (RAS) Error Codes 37
Wireless Broadband Modem Extended Errors 40
APPENDIX I – THIRD PARTY SOFTWARE 44
REGULATORY INFORMATION 45
North America and Canada 45
Europe 47
Statements of Conformity 47