User's Guide

W i r el e s s B r o a d b a n d M o d e m Us e r G ui d e 2 6
T HE W IRELESS B ROADBAND M ODEM SPEED IS NOT
FAST ENOUGH
There are several conditions that can result in slower access speed that are
not related to your Wireless Broadband Modem’s performance:
The access speed is related to the radio signal strength. If the signal strength
indicated on the modem display shows less than all four LEDs illuminated,
you may have reduced access speed due to a condition such as a marginal
coverage area.
You may have subscribed to a Service Level that limits the data rate. You can
increase your Service Level on the registration web page or call your Service
Providers Customer Service.
You may be accessing a slow web site. A web site can cause a traffic jam on
the Internet's backbone because many people converge on it at once or that
site's server does not have the capacity to handle its traffic. In these cases, it
does not matter what speed your modem can achieve. Tip: Surf these sites
when Internet traffic is low. Heaviest traffic is usually on weekends and
evenings. You can also configure your browser so it won't display graphics,
animations, sound, video or other multimedia content.
If you do not think that any of the above conditions are causing the problem,
call your Service Provider for Technical Support.