User's Guide

W i r el e s s B r o a d b a n d M o d e m Us e r G ui d e 2 7
C ONNECTED M ODEM BEFORE INSTALLING THE
C OMPUTER C LIENT S OFTWARE
If you connect your Wireless Broadband modem to your PC before installing
the Driver Software contained on the PC Software installation CD your
modem drivers are likely to be missing preventing you from making a connect
via your 3G modem. It is necessary for the modem to be uninstalled from the
system and the documented procedure be followed carefully to insure your
3G modem is correctly installed. The Wireless Broadband Modem MUST
remain connected to you PC during the following removal process. Open
“Device Manager” by clicking the right mouse button (left button if configured
for a left handed user) on the “My Computer” icon and select “Properties”.
Windows 98/ME users should select the “Device Manger” Tab located at the
top of the “System Properties” Dialog window. Windows 2000/XP users
should select the “Hardware” Tab and select the “Device Manager”. Locate
the Wireless Broadband Modem and “Uninstall/Remove” the device. Ensure
the Wireless Broadband Modem has been removed from Device Manager
and now DISCONNECT the Wireless Broadband Modem from your PC. The
Wireless Broadband Modem must now be physically disconnected from your
PC before continuing. Under “Control Panel” open “Modem Options” if the
Wireless Broadband Modem is shown as installed remove/uninstall all
references to your Wireless Broadband Modem. Removal is now complete
and you MUST restart you computer before executing the installation CD.
D RIVER I NSTALLATION FAILS DUE TO “ DIGITAL
SIGNATURE NOT FOUND ”
Your system is configured to “Block” or “Warn” you when an attempt is made
to install a device driver that does not contain a valid digital signature. If
configured to “Block” the installation operation will fail, if set to “Warn” you will
be given the option to continue the installation by selecting “Yes” on the
warning dialog window. To avoid problems during the installation it is
advisable to configure your system to ignore Digital Signatures during the
installation of Wireless Broadband Modem software and device drivers. You
can revert to your original configuration once the drivers are installed. To
change your systems Digital Signature configurations follow these simple
steps. Right click “My Computer” and select “Properties”, under the
“Hardware” tab within the “Device Manager” section select “Driver Signing”.
Within the “File Signature Verification” section you will notice the options
“Ignore/Warn/Block” select “Ignore” and “Apply” change. Repeat the
installation procedure as before.