User's Guide

W i r el e s s B r o a d b a n d M o d e m Us e r G ui d e 3 8
Appendix H – Error Messages
The computer Client Software displays error messages when a problem
occurs.
There are two main categories of error messages that can be displayed by the
computer Client Software
Microsoft Remote Access Service (RAS) Errors, and
Wireless Broadband Modem Extended Errors.
For both categories, the error message is always displayed within the
Connection progress region on the ISP tab.
To differentiate between the two error categories, RAS errors are terminated
with a “Reason: Normal disconnect” whilst the Wireless Broadband Modem
Extended Error text is always displayed as “Reason: extended error text”
where the extended error text is NOT “Normal disconnect”.
The following figure shows an example of the RAS error “Access denied
because username and/or password is invalid on the domain”.