User's Guide

W i r el e s s B r o a d b a n d M o d e m Us e r G ui d e 4 9
Error Message Cause Recovery Action
Disconnected by
modem
The modem has detected
a problem with the
wireless connection to the
network and released the
connection.
Wherever possible try to
improve the modem’s signal
strength using the measures
described earlier in the user
guide.
If the problem persists
contact your service
provider’s technical support
for assistance.
Disconnected by
network
The network has detected
a problem with the
wireless connection to the
modem and released the
connection.
Wherever possible try to
improve the modem’s signal
strength using the measures
described earlier in the user
guide.
If the problem persists
contact your service
provider’s technical support
for assistance.
Loss of coverage –
please improve
modem signal
The modem can no longer
communicate with the
wireless network.
This may be caused by
one of the following:
1) The modem has moved
out of range of the
wireless network
2) The wireless network
may have developed a
fault or may have been
switched off
The modem will
automatically try and regain
radio
coverage/synchronization
with the wireless network.
If the modem has moved out
of the wireless network range
it must be brought back into
range.
Once radio
coverage/synchronization
has been re-gained session
establishment can be
attempted.